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Hôtel des Patients

3.5 star property

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Photo gallery for Hôtel des Patients

View from room
Lounge
Flat-screen TV
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenue de la Sallaz 8, Lausanne, Vaud, 1005
  • Place, AQUATIS Aquarium-Vivarium
    ‪3 min drive‬
  • Place, Olympic Museum
    ‪4 min drive‬
  • Place, Ouchy Port
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

In-room safe, desk, blackout curtains, soundproofing

Family Room

9.8 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, desk, blackout curtains, soundproofing

Family Room

9.6 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Balcony, Partial Lake View

View from room

Superior Room, Balcony, Partial Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hôtel des Patients

Hotel with free breakfast, near Lausanne Cathedral
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.
Hôtel des Patients offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The free breakfast at Hôtel des Patients gets good marks from our customers. During your stay, you're just a quick walk from University Hospital of Lausanne. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine while dining at Mill'Feuilles
  • Self parking available for a fee
  • Amenities include free lobby newspapers, an elevator, and a terrace
  • Guests really like the accommodations for the cleanliness and nice bathrooms
  • 12 minutes by foot from Lausanne Cathedral and a 3-minute drive from AQUATIS Aquarium-Vivarium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and complimentary newspapers in the lobby are also featured at Hôtel des Patients. For a fee, parking is available.

This 3.5-star Lausanne hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Mill'Feuilles - This restaurant specializes in French cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mill'Feuilles

Things to do

  • Library

Family friendly

  • Children's games
  • Children's toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Built in 2016
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This hotel is located next to Centre Hospitalier Universitaire Vaudois (CHUV), and caters to hospital patients and their families.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hôtel Patients Lausanne
Hôtel Patients
Patients Lausanne
Hôtel des Patients Hotel
Hôtel des Patients Lausanne
Hôtel des Patients Hotel Lausanne

Reviews

Hôtel des Patients Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
La seule chose qui m'a dérangé est que j'avais l'air d'être à l'hôpital.
Stayed 1 night in Jul 2025

10/10 Excellent

MARKOS

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast Clean room and stagf very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Michiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern with amazing complimentary breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very helpful staff. Good-sized room with big bed and great views over Lake Geneva. Good breakfast. Absolutely no issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Aqeedat, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Best family rooms, staff and breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Uphill area so be warned when walking between hospital and hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Arsen

Travelled with family
Liked: Staff & service, property conditions & facilities
Room has no air conditioning and fridge. It’s far from center in a remote suburb. Also, there is hospital staff in a hotel to accommodate patients from nearby hosipital
Stayed 1 night in Jul 2025

10/10 Excellent

Abhinav

Stayed 1 night in Jul 2025

10/10 Excellent

Rola

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jun 2025

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel with beautiful rooms, superb cleanliness and a wonderful breakfast buffet. In addition, they have a lovely terrace restaurant for dinner-excellent food.
Stayed 2 nights in Jun 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary modern and spacious hotel. Shares reception and restaurant facilities with hospital but was not an issue. Very clean, excellent underground parking with lift access and close to centre of Lausanne.
Stayed 1 night in Jun 2025

10/10 Excellent

SONNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, no complains
Stayed 2 nights in May 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service de l’équipe du réception était remarquable
Stayed 2 nights in May 2025

10/10 Excellent

Kishore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Lausanne Gare, there is a very steep walk to hotel, I would not recommend walking if you are traveling with luggages and kids. Very nice breakfast with assorted bread, oats, flakes, fruits, coffee, pastry, milk, juice, meats, nuts and warm potatoes. From hotel room you can see the beautiful lake, cathedral structures down below. Water filling station outside rooms. Overall nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to get a transportation pass from the hotel.
Stayed 1 night in Jan 2025

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness
Very spacious rooms and very clean. For a family of four it was great! It is a hotel for patients staying in the nearby hospitals, however it worked very well for us. Train and metro transportation very close by and convenient.
Stayed 2 nights in Dec 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities

Like the idea but not for us.

The concept is a nice idea but not for us.. Wasn’t aware this hotel was a hotel for hospital patients. There is no tea / coffee making facility in the room, in fact the room although very clean is literally a bed, one pillow each, and very basic. Although calling itself a hotel it is more like a hospital room. The ‘restaurant’ is more a canteen, and although the food is good there are hospital patients with cannulas, bandages and new borns wondering around. I do like the idea this ‘hotel’ is trying to do but if classing themselves as a hotel they need to add that hotel feel not a hospital. If you are travelling for pleasure (couple break away for us) perhaps not for you, if you want a quick stop to get your head down then it would do.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klára

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice stay! Amazing staff and great breakfast. Happy to come again in the future!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious small family size rooms

Very nice hotel for hospital visitors. Breakfast included and very nice place for lunch and dinner too. Recommended spacious hotel rooms for small families
Stayed 2 nights in Oct 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Lausanne

The room and all facilities at the hotel are super clean and free of any odors. The room is quite spacious. We loved the clean white clutter free design. The bathroom was very spacious unlike other hotels in Switzerland. The breakfast was great and we enjoyed the variety of food. The hotel staff are courteous and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big room, breakfast so good
Stayed 3 nights in Sep 2024

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern and convenient hotel. The reception staff were excellent. The car-parking is private and easy to access.
Stayed 2 nights in Sep 2024