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4.5 out of 5

"Great location next to the metro station. Clean and modern rooms. Friendly staff. " More

By a verified traveller on Sun 16 Aug 2020

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€119* Per night/room 21 Apr - 22 Apr

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Room, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hôtel des Patients gets good marks from our customers. During your stay, you're just a quick walk from University Hospital of Lausanne. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine while dining at Mill'Feuilles
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a lift and a terrace
  • Guests really like the accommodation for the spaciousness and nice bathrooms
  • 12 minutes by foot from Lausanne Cathedral and a 3-minute drive from AQUATIS Aquarium-Vivarium

Hôtel des Patients ratings based on 96 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel des Patients

Everyone (54) Couples (6) Family (27)
5 out of 5
Great location next to the metro station. Clean and modern rooms. Friendly staff.

Posted by on 16 Aug 2020

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Comment from Hotel Management

20 Aug 2020 by BC

Dear Guest, We thank you for the excellent rating of your stay with us. We are happy you enjoyed! Hoping to welcome you soon again, we remain. Yours sincerely, Béatrice Canuto Deputy Manager

5 out of 5
We arrived late at the property. Reception staff was very helpful in giving us extra milk cream as the restaurants were closed.

Posted by on 3 Jun 2019

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5 out of 5
+ Ticket for public transport included + Breakfast +Superior room in 7th floor, roof terrace, nice vie to the lake

Posted by on 2 Apr 2018

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4 out of 5
Eher etwas teuer

Posted by on 14 Apr 2024

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4 out of 5

Posted by on 14 Apr 2024

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5 out of 5
Alles ist gut

Posted by on 31 Mar 2024

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Comment from Hotel Management

1 Apr 2024 by The Team of Hotel des Patients

Dear JohannWe thank you for your stay, and for your positive feed-back. We are happy that you enjoyed your stay at Hôtel des Patients and we hope to welcome you back in the futur.

5 out of 5
Ideal für kurze Aufenthalte, Metro gleich in die Nähe um in die Stadt zu fahren. Zimmer gross und sauber, grosszügiges Frühstücksbuffet. Beim Beistellbett wäre eine normale Bettdecke angenehmer als die Wolldecke...

Posted by on 24 Mar 2024

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Comment from Hotel Management

24 Mar 2024 by Hotel des Patients

Sehr geehrte MariaVielen Dank, dass Sie sich für das Hotel des Patients entschieden haben. Wir freuen uns zu lesen, dass Ihr Aufenthalt großartig war. Das gesamte Team freut sich, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GruessenJohnny

5 out of 5
Top

Posted by on 8 Feb 2024

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Comment from Hotel Management

19 Feb 2024 by Hotel des Patients

Cher Danilo,Merci beaucoup d'avoir choisi l'hôtel des patients. Nous sommes ravis d'apprendre que votre séjour a été merveilleux. Toute l'équipe se réjouit de vous accueillir prochainement. Cordialement,Johnny

4 out of 5
Eine Entdeckung mit Überraschungseffekt, da Zimmer grosszügig und modern. Per öV sehr gut erreichnar mit der Metro 2.

Posted by on 2 Jan 2024

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Comment from Hotel Management

16 Jan 2024 by Hotel des Patients

Sehr geehrter HeinzVielen Dank, dass Sie sich für das Patientenhotel entschieden haben. Wir freuen uns zu hören, dass Ihr Aufenthalt wunderbar war. Das gesamte Team freut sich, Sie bald bei uns begrüßen zu dürfen.Mit freundlichen GruessenJohnny

5 out of 5

Posted by on 17 Dec 2023

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Comment from Hotel Management

19 Jan 2024 by Ugur - Réception

Chère cliente, Toute l'équipe de l'hôtel des patients vous remercie des bonnes notes attribuées à votre séjour chez nous. Nous sommes heureux que nos services aient été à la hauteur de vos attentes. Votre satisfaction est notre meilleure récompense. Au plaisir de vous revoir! Meilleures salutations. Ugur – Réception

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and complimentary newspapers in the lobby are also featured at Hôtel des Patients. For a fee, parking is available. This 3.5-star Lausanne hotel is smoke free.

  • 108 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lausanne Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtel des Patients offers 108 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.

Mill'Feuilles – This restaurant specialises in French cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This hotel is located next to Centre Hospitalier Universitaire Vaudois (CHUV), and caters to hospital patients and their families.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay and TWINT

Cashless transactions are available

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay and TWINT. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • TWINT
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Patients Lausanne
  • Hôtel Patients
  • Patients Lausanne
  • Hôtel des Patients Hotel
  • Hôtel des Patients Lausanne
  • Hôtel des Patients Hotel Lausanne

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.