Novotel Nancy

4.0 star property

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Photo gallery for Novotel Nancy

A hotel room with a large bed, a sofa, a small round table, a TV, and a chair.
A dining area with a wooden ceiling, hanging lights, and potted plants.
Executive Room, Multiple Beds
A hotel entrance with a sign reading 'NOVOTEL' and a sign for 'Cacharette jardin gourmand.'
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 Rue du Vair, Laxou, Meurthe-et-Moselle, 54520
  • Place, Zénith de Nancy
    ‪7 min drive‬
  • Place, Congress Center Jean Prouve
    ‪10 min drive‬
  • Place, Musée de l'École de Nancy
    ‪10 min drive‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪53 min drive‬

Room options

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Classic Room, Multiple Beds

7.4 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Executive Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed, Accessible

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Novotel Nancy

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Novotel Nancy offers 119 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Novotel Nancy. During your stay, you'll be close to Zénith de Nancy. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, 9 meeting rooms, and conference space
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from House of Jean Prouvé and a few minutes from Zénith de Nancy
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Nancy. Self parking is free.

This 4-star Laxou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.
Novotel Nancy has a restaurant on site.
La Cachette - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cachette

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Pool gate
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 45
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Nancy Novotel
Nancy Novotel Ouest
Nancy Ouest
Nancy Ouest Novotel
Novotel Nancy
Novotel Nancy Ouest
Novotel Ouest
Novotel Ouest Hotel
Novotel Ouest Hotel Nancy
Novotel Ouest Nancy
Laxou Novotel
Novotel Laxou
Novotel Nancy Ouest France/Laxou
Novotel Nancy Hotel
Novotel Nancy France/Laxou
Novotel Nancy Hotel
Novotel Nancy Laxou
Novotel Nancy Hotel Laxou

Novotel Nancy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 745 reviews
Rating 8 - Good. 332 out of 745 reviews
Rating 6 - Okay. 69 out of 745 reviews
Rating 4 - Poor. 23 out of 745 reviews
Rating 2 - Terrible. 12 out of 745 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay on the way to Switzerland, nice rooms and excellent dinner options.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for families for a short stop over
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities
Peefect
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Mièfol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel
Stayed 3 nights in Sep 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel in city center
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, we had a pleasant stay.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped for 1 night as we were traveling through to Italy. Perfect for what we needed. Easy check in, nice room, secure parking and easy close by places to grab something to eat.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Really nice hotel. Great rooms and beds, air-conditioning in the room. Very nice staff and a good breakfast.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Liselore van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to travel through France and have a comfortable room close to the highway
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Our only issue was the room was very hot. We ended up turning off the heat, after 5 adjustments to the temperature. Finally we opened the window so we could sleep. Luckily, we were on an upper floor.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for a one night stop over

Decent hotel for a one night stop over on our way to Italy. Very comfortable beds and quiet rooms. Reasonable breakfast and service. Would not hesitate to stay again.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a heated pool and good restaurant. My husband and I stayed one night while visiting Nancy and we really enjoyed it. It was like a mini vacation!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jamie

Lovely hotel, convenient for Les Trois Forets CP.

Lovely hotel, clean, well maintained and very friendly staff who speak great English. We used this hotel on a trip back from South of France and stayed here for two nights, with a day trip to Les Trois Forets Center Parcs which is under an hour away.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but food too expensive for the quality.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop off..

Used this hotel for a stop off driving from italy. Great little hotel, right off the motorway so easy to get to, reasonable resturant and a pool for a refreshing dip after a very long drive. Nice clean and comfortable room too.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Andrew

Euro 2025

Nothing much to stay , just another standard hotel nothing special
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free safe onsite parking, free drinking water accesible. Good experience all together.
Stayed 1 night in May 2024
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great on our way to Spain.Location very close to highway, quiet and nice rooms. Some issues - were not given the right room type on arrival, so had to wait a bit until this was sorted out, were not given the pin code for departure of the car park so had to walk back to reception to be informed how to leave the parking space.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed one night on a road trip

We stayed one night on our road trip. We arrived in the evening and left next morning, had dinner and breakfast at the hotel. The location was good for this purpose not far from the highway, room and hotel all in all was clean, service was friendly, everyone in the family was happy with their meals - so this worked very well for us. Happy to choose this hotel again.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are on a driving holiday looking for a budget hotel with secure parking for 1 night it’s good for that. Gentleman on reception was good, thereafter the waiting staff were unmotivated and lacking enthusiasm or interest. Rooms were nice, great water bottle refil on each floor. Breakfast was ok.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Best thing about this hotel is that it has car park which is free and is clean and rooms seem new - Negative - staff can not speak English and have 0 customer service skills found the reception staff especially rude
Stayed 1 night in Jun 2025
Verified

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general condition of the hotel was good, staff were helpful. The room was cramped with a small double bed. Breakfast was ok but lacked attention to stocking. The dinning area was being restricted before breakfast period had finished, guests were ushered away from tables to allow lunch setting to take place. Access for parking was good, I would stay again
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Hero

Liked: Cleanliness, staff & service, amenities
Only 4 charging points for electric cars. This was by far too few.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Sergei

Disliked: Cleanliness, property conditions & facilities, room comfort

For sure not a 4 stars hotel

Showergel and shampoo bottles were stuck to the wall in the bathroom with double tape. Double tape did not survive due to humidity and fell on my leg while showering. There was no toilet paper in the toilet! Water in the sink in the bathroom remained standing. Food in the restaurant overpriced.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Holger

Disliked: Cleanliness
The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.
Stayed 1 night in Sep 2023