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MGM Hôtels & Résidences – Résidence Chalets de Joy

5.0 star property

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Indoor pool
Apartment 4 rooms, 8 people | Living area
Exterior
Reception
Apartment 5 rooms, 10 people Prestige | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Route du Nant Robert, Le Grand-Bornand, 74450
  • Place, La Joyère Gondola
    ‪8 min walk‬
  • Place, Heritage Museum
    ‪13 min walk‬
  • Place, Le Rosay Gondola
    ‪14 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪82 min drive‬

Room options

View all photos for Apartment 2 rooms, 4 people

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 2 rooms, 4 people

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment 3 Rooms, 6 people Great Comfort

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 3 Rooms, 6 people Great Comfort

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 3 rooms, 6 people Prestige

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 3 rooms, 6 people Prestige

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 3 rooms, 6 people Duplex

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 3 rooms, 6 people Duplex

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 4 rooms, 8 people

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 4 rooms, 8 people

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 5 rooms, 10 people Prestige

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 5 rooms, 10 people Prestige

  • 5 bedrooms
  • Sleeps 10
  • 3 Queen Beds, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment 4 rooms, 8 people Duplex

In-room safe, soundproofing, free WiFi, bed sheets

Apartment 4 rooms, 8 people Duplex

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two-room apartment for 4 people Prestige

Flat-screen TV

Two-room apartment for 4 people Prestige

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Three-room apartment for 6 people Comfort

In-room safe, soundproofing, free WiFi, bed sheets

Three-room apartment for 6 people Comfort

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

MGM Hôtels & Résidences – Résidence Chalets de Joy

This smoke-free residence features an indoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, spa services, and laundry facilities. Housekeeping is available on request.
MGM Hôtels & Résidences – Résidence Chalets de Joy offers 52 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations at this 5-star residence have kitchenettes with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Le Grand-Bornand residence provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at MGM Hôtels & Résidences – Résidence Chalets de Joy, you're just a quick walk from La Joyère Gondola. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities and a car charging station
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of La Joyère Gondola and Le Rosay Gondola
  • Pets welcome for a fee
As a guest of MGM Hôtels & Résidences – Résidence Chalets de Joy, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. The luxury MGM Hôtels & Résidences – Résidence Chalets de Joy also features spa services and laundry facilities. Free self parking is available.

This 5-star Le Grand-Bornand residence is smoke free.

Property amenities

Ski

  • Close to skiing
  • Ski lifts nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Massage
  • Sauna
  • Spa services
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 100 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Luggage storage
  • Phone
  • Safe

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 52 units
  • Electric car charging station
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Sunday to Friday (8:00 AM – 1:00 PM), Sunday to Friday (3:00 PM – 8:00 PM), and Saturday to Saturday (8:00 AM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May, June, September, October, and November.

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Friday: 8:00 AM - 1:00 PM
  • Sunday - Friday: 3:00 PM - 8:00 PM
  • Saturday - Saturday: 8:00 AM - 8:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the residence before arrival using the contact information on the booking confirmation.

Property is also known as

Les Chalets de Joy
Résidence Les Chalets de Joy
MGM Hôtels & Résidences – Résidence Chalets de Joy Residence

MGM Hôtels & Résidences – Résidence Chalets de Joy Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, room comfort, communication

Great ski holiday

Family ski trip. The accommodation is beautiful the apartments are comfy and cosy. The spa is great after a days skiing. We took advantage of the in-house catering which was great after a days skiing.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
We thoroughly enjoyed our second visit to Chalets de Joy this year. The property is new, immaculately clean and spacious apartments. We love that the residence has the facilities of a modern alpine hotel, with the space and convenience of your own apartment. For winter ski lift access however, it is a 5 minute walk down a relatively steep hill with your ski equipment. We decided to drive down to the gondola instead, which was a little disappointing as we were not expecting this.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent Stay

Lovely staff and welcome. Stunning views of grand Bornand. Apartment clean. Well presented. Was unusually hot so would have benefitted this time with air conditioning. Pool and spa excellent. Massage excellent too. Could have done with a mid-week cleaning service (even if for an additional price). Car park excellent. Check-out was a little stressful especially given the kitchen cleaning requirement, which I think should not be a guest requirement. Suggestions would be a little shuttle for those less able down the hill at particular times. Potentially a food corner for unused, unopened food that could be repurposed by staff or guests.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Jean-Philippe

Liked: Cleanliness, amenities, communication
Appartement de très bon standing et bien équipé. Personnel très courtois. Spa de très bonne qualité. Seul point négatif, résidence située troo loin des commerces. Min 15 min de marche pour boulangerie
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, communication
Chambre impeccable; SPA de très bon niveau, salle de sport top, à 5 minutes à pied des piste. Vraiment top.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gaulthier

Liked: Cleanliness, room comfort, communication

Bel établissement, très bonne experience

Très bel établissement avec une qualité d’accueil et de service très appréciables au fil du séjour. L’équipe est tres agréable . Nous avons également apprécié le soin apporté à la conception et qualité des matériaux. Merci et à bientôt.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Séjour 5 étoiles en montagne

Excellent séjour. Équipe très pro, emplacement idéal, équipements tout neufs et de grand standing.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ryan

Stayed 4 nights in Jan 2026
Verified

8/10 Good

CAMILLE

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Jean-Marc

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Magali

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

STEPHANE

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Feb 2023