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The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Exterior
BBQ/picnic Area
Free daily continental breakfast
Non Lakeside Superior Room, 2 Queen beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
435 Laurel St, Lee, MA, 01238
  • Place, The Mount
    ‪4 min drive‬
  • Place, Lee Premium Outlets
    ‪5 min drive‬
  • Place, Tanglewood Music Center
    ‪8 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(24 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(20 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

9.2 out of 10
Wonderful
(7 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

9.2 out of 10
Wonderful
(30 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(49 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

Lakefront hotel with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
The Black Swan Lee - Lenox, an Ascend Collection Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Black Swan Lee - Lenox, an Ascend Collection Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Berkshire Mountain Country Store. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine while dining at Mint, Indian Lakeside Din
  • Amenities include a 24-hour business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym, motor boating, and kayaking
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Berkshire Mountain Country Store and a few minutes from Animagic Museum of Animation
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, an Ascend Collection Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1008 reviews
Rating 8 - Good. 267 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great and the staff is very nice The rooms were clean but the hotel itself is very old, dated and needs a remodel and renovation Halls, paint carpeting etc
Stayed 3 nights in Jul 2025

8/10 Good

Laura, New Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely updated lodge with great lakeside views, lovely staff, excellent restaurant and (so thrilled!) chargers for our PHEV car. We’ll definitely be back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anna

Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Needs a renovation of rooms and bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lakefront property. Spacious, clean room. Breakfast was basic, but it's close to Lee where there are plenty of beautiful coffeeshops and restaurants. I rented a kayak one morning and the lake was incredibly peaceful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Travelled with partner
Disliked: Amenities
The room was clean upon arrival although they failed to clean the room the next day. The breakfast was nothing to speak of. The hotel rate is quite high for the level of the property. I would not stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabra

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on a pretty lake in the Berkshires
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, relaxing with lake views
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location!
Stayed 3 nights in Jul 2025

8/10 Good

Patrick F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

We liked the Indian restaurant on the premises. The food was delicious, though the air conditioning needs fixing.
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Stayed 2 nights in Jun 2025

8/10 Good

Thalia

Lovely view, convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 2 nights in Jun 2025

8/10 Good

JOHN, Alexandria

This hotel is by a lake, a very nice setting at sun set. We enjoyed our walk there after dinner. The room is rather small and dated. The front desk seems to have limited hours. During the check out time, nobody was there. Although the setting is great, the facility itself is quite dated, needing a major renovation. The breakfast was OK, unremarkable to the point of not remembering what we had. The on-site restaurant, The Mint, serves Indian food. The dinner food was surprisingly good, particularly the naan and pistachio ice cream. It also has a nice offering of non-alcohol drinks. Overall, it was an OK stay. The room was too small to be comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheyla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

8/10 Good

Ellen Page

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lake was very pretty, though it was cold and rained while we were there. The breakfast was okay, nothing special. The Indian restaurant in the same building was really great!
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service
Clean but outdated for cost and location. Staff very friendly and breakfast was good.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet hotel with lovely lake in back
Stayed 1 night in Jun 2025