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The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Exterior
BBQ/picnic Area
Non Lakeside Superior Room, 2 Queen beds
Free daily continental breakfast
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
435 Laurel St, Lee, MA, 01238
  • Place, Housatonic River
    ‪17 min walk‬
  • Place, Wyndhurst Golf & Club
    ‪1 min drive‬
  • Place, Berkshire Mountain Country Store
    ‪2 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪41 min drive‬

Room options

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 1 King bed

Lakeside Deluxe Room, 1 King bed

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(26 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 2 Queen beds

Lakeside Deluxe Room, 2 Queen beds

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(21 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

9.2 out of 10
Wonderful
(7 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

9.4 out of 10
Exceptional
(32 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(51 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

Lakefront hotel with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
The Black Swan Lee - Lenox, an Ascend Collection Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Black Swan Lee - Lenox, an Ascend Collection Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Berkshire Mountain Country Store. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine while dining at Mint, Indian Lakeside Din
  • Amenities include a 24-hour business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym, motor boating, and kayaking
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Berkshire Mountain Country Store and a few minutes from Animagic Museum of Animation
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, an Ascend Collection Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a beautiful respite - the lake area with the Adirondack chairs is perfect to sit and relax. Having Mint (delicious Indian food) on site really completes the stay. My room was clean and decently sized. Will absolutely return!
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view

Wow. This place offers the best view. Our spacious room had a balcony right on the edge of the lake. Perfect place to relax. We also loved the Indian restaurant on the premises MINT.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Great Indian restaurant in the hotel!
Stayed 1 night in Sep 2025

8/10 Good

David, Penn Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was very comfortable. Staff were all very very nice. Hotel needs some updating. Breakfast was okay.
Stayed 1 night in Sep 2025

8/10 Good

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. so nice to wake up to the view of the lake and have kayaks on property to rent. within a short drive of everything. staff was very nice and informative. downsides are you can hear everything through the front door. it’s hard to stay quiet enough for your neighbors. also no water pressure in the shower. clean linens but bring your own pillows for comfort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place would highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Abbie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this comfortable, homey, family owned inn. The beds were vrry comfortable and the rooms had everything I needed including a fridge, lots of towels, a hair dryer etc. The property is clean, safe and very quiet. There’s an Indian restaurant on site with delicious food and a bar. The lake is lovely; I enjoyed a relaxing time sitting by the lake with my dog. The breakfast was good and the breakfast room has a gorgeous view of the lake. I will definitely be back for another stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were upgraded and very clean!!!! The hotel is right on the lake with spectacular views
Stayed 1 night in Sep 2025

10/10 Excellent

Dr Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location make it excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruby L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect retreat in Berkshire

Black Swan Innvis a very nice Inn. The place is clean, feels like it was newly renovated. The room is spacious and the amenities are nice. The bed is very comfortable , bathroom is big enough. There is a nice lake at the back where you can hang out and relax or rent a pontoon . Breakfast is included, it is adequate. Staff are very friendly especially Michelle at the front desk. It is about 5 min drive to downtown with places to eat and shop. I will stay here again. Oh,they are also pet friendly... awesome!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and Maddie made my stay very pleasant. When I first came in Maddie helped me get settled.Needed an adjustment to my room and she took care of it. Michelle made sure that everything was available for breakfast for me in spite of the pancake maker having a temporary clog. So nice to stay at a place where people will make the extra effort! Both women helped me with my bags. Great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam, New York

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hiroaki

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked a little old, but it was comfortable. Staff were very kind. Dinner was awesome Indian food.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively speaking, there is nothing to complain about! I do wish they offered anything other than Indian cuisine, but Mink was a busy place judging from people I saw coming and going from there, and everyone sounded positive. Love 24 hr front desk, the rockers out front, friendliness of the staff, sufficient continental bkfst and, most of all, everything was clean and maintained. Close to shops and tavern in town, a 10 minute drive to Tanglewood. What a diamond in the rough. See you next time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities
Not new or upscale but it was clean, the room and bed were comfortable ,and the staff was friendly and accommodating. Has all the amenities we wanted. Would definitely go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Black Swan Inn and can’t wait to come back! The property is spotless, very well maintained, and beautifully cared for by the owner. The staff (including the owner himself) are incredibly kind, welcoming, and always ready to help. The inn has a wonderful view and such a peaceful, relaxing atmosphere – the perfect place to sit with a book or simply recharge. Everything feels organized and calm. We visited for the Bonnie Raitt concert at Tanglewood, which is super close by, and it was the perfect choice for the weekend. I also went running on the Ashuwillticook Rail Trail, an absolutely gorgeous trail perfect not only for running but also for biking and rollerblading – such a highlight of the trip! Highly recommended!
Stayed 2 nights in Aug 2025

4/10 Poor

basha

Our room was facing Route 20 and when I questioned the noise when we first got to the end, we were told that all noise would stop at 9 PM unfortunately it was so loud and noisy all night long with cars and trucks that I could barely sleep the whole night I felt like I was in the center of New York City I wish I had been warned about this when I did ask about it other than that the end is immaculate. The linen is excellent, and the staff is nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
This property appears to have been last renovated sometime in the 80s. The bathrooms have since been renovated, but the rooms have old carpeting and furnishings that are musty. The rugs in the main hallways are thread bear the property advertises that it has a lake recreation area, but there is no swimming allowed. This is not the type of place that you would want to stay if you plan on spending any time in your hotel room or on site.
Stayed 4 nights in Aug 2025