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Tru By Hilton Gananoque, On

2.5 star property

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Photo gallery for Tru By Hilton Gananoque, On

Free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪7 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪20 min walk‬
  • Place, Gananoque Boat Line
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪37 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
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4.5 out of 5, Wonderful, 1,000 reviews
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About this property

Tru By Hilton Gananoque, On

Hotel with free breakfast, near Lake Ontario
An indoor pool, a fitness center, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a convenience store.
Air-conditioned accommodations at Tru By Hilton Gananoque, On offer complimentary toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Tru By Hilton Gananoque, On, you're just a quick walk from Shorelines Casino Thousand Islands. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like litter boxes.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include convenience store, a computer, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Lake Ontario and a few minutes from Thousand Islands National Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including litter boxes
Tru By Hilton Gananoque, On offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Tru By Hilton Gananoque, On also features a convenience store, a television in a common area, and a microwave in a common area. Free self parking is available.

This Leeds and the Thousand Islands hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 130 reviews
Rating 8 - Good. 23 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 0 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mélanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était absolument parfait lit extra confortable et propreté remarquable
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hôtel new and good activities for kids! Gym wow!
Stayed 1 night in Aug 2025

10/10 Excellent

Parvinder, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Hotel was new and clean, pool was nice. Lounge area was modern. Everything was great until I got stuck in the elevator but the staff quickly fixed the problem and were apologetic. Close to the highway and casino.
Stayed 1 night in Jul 2025

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better - rooms were smaller in size. Other than that, everything was really good!
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyne

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public restrooms on the lobby were dirty. The pancake machine didn’t work.
Stayed 1 night in Aug 2025

8/10 Good

Thy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was a wonderful stay. The hotel is beautifully decorated and bedding is soft and new. Its quiet at night which was nice. Very close to the casino which is just a few mins of walking from the hotel. We had a great time with family. played some games of pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Reinhart, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRU is a new Hilton brand, great for an overnight stay located just off the 401. Friendly staff. Sparse, tidy rooms with a king size bed. Nice breakfast for a quick get-a-way.
Stayed 1 night in Aug 2025

10/10 Excellent

Giulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Very clean, friendly staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property, ideal for a short stop
Stayed 1 night in Aug 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great pillows and beds. Location good as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff named Jasmine was nice and accommodating. Very clean and quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jiehui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very convenient to commute to the port where we will take a 1000 island lake cruise. The breakfast is very good and has a lot of fresh choices . The hotel is new , everything is clean. The staff are all very helpful.
Stayed 1 night in Jul 2025

8/10 Good

Narendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Stayed 1 night in Jul 2025

10/10 Excellent

Tzesan

Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean great service
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the excellent service ! We rented 7 rooms and everyone was very satisfied
Stayed 1 night in Jul 2025

10/10 Excellent

Yadeira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my family and we had a wonderful experience. The property was new, clean and conveniently located. Staff was very friendly and made us feel welcomed. The hotel concept is great and has a shared living space with things to do, including a foosball table and a pool table. The indoor pool was also nice. Available gym as well. Nice beds and comfy room although not as spacious but enough to relax and recharge.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a bonus. Pool and pool table were great. Nice large room. Staff very accommodating.
Stayed 1 night in Jul 2025