17 Mar 2020 by Anjit
Dear Anonymous Thanks for the Feedback Kind Regards
20 Nov 2019 by Anjit
Dear Anonymous I am really sorry to hear that you did not enjoyed your stay with us. Thanks for sharing your concern with me. I will raise this with relevant department. Thanks Anjit
4 Oct 2018 by Mercure Leicester
Dear Kita, We appreciate your feedback. Be assured that your feedback will be shared with team at the hotel. We hope to see you soon for another pleasant and hassle free stay. Kind Regards
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Leicester The Grand Hotel. Parking is available for a fee. This 4-star Leicester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Leicester The Grand Hotel offers 104 forms of accommodation with coffee/tea makers and a hairdryer. 30-inch LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Marcos New York Italian – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.