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Berkshires Untold

3.5 star property
VIP Access

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Photo gallery for Berkshires Untold

Lobby
Deluxe Two King Suite | Living area
Restaurant
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
194 Pittsfield Rd, Lenox, MA, 01240
  • Shakespeare and Company
    ‪5 min drive‬
  • The Mount
    ‪6 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area

Deluxe Two King Suite

  • 50 sq m
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Standard Two Double

Standard Two Double

Standard Two Double

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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includes taxes & fees
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About this property

Berkshires Untold

Lodge in Lenox with a 24-hour front desk and a restaurant
This smoke-free lodge features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-in. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and designer toiletries. Each accommodation is individually decorated. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Kennedy Park and Pleasant Valley Wilderness Sanctuary
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features coffee/tea in a common area and express check-in. Self parking is free.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Club Room

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Life House Berkshires
Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 413 out of 577 reviews
Rating 8 - Good. 103 out of 577 reviews
Rating 6 - Okay. 30 out of 577 reviews
Rating 4 - Poor. 16 out of 577 reviews
Rating 2 - Terrible. 15 out of 577 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this hotel numerous times with no issues. The staff is great the rooms are clean and the beds are comfortable. Couldn’t ask for more.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucas

Stayed 2 nights in Jan 2025

10/10 Excellent

Mikala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Entire place smelled amazing. Very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good design. Nice font.
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and beautifully decorated property. I loved the lobby especially. It's a nice place to hang out and read or work. The room was very nice, but the AC/Heating unit was VERY loud and kept going on and off, which kept me awake. I finally turned it off, which meant I had not heat. But at least I could sleep! The amenities were fabulous, but very overpriced, so I did not indulge. Also, the coffee bar in the morning was disappointing. But, all told, I would probably stay here again because it was quiet and close to where I was conducting business. Also, the price was great, which I appreciated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! The staff is friendly, helpful and accommodating. The lobby and rooms are updated and gorgeous! There is an onsite bar and restaurant.Great location, minutes from restaurants and shopping (Lee Outlets, Marshall's and quaint boutiques).
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Beautiful room and dining area very aesthetic. The bed was so comfortable. No microwaves and the bathroom floor could’ve been a little cleaner but other than that it was great for a roadside motel!
Stayed 1 night in Jan 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is about two years old, and very well appointed. From the warm greeting I received at check in, to genuine hospitality when checking out. I am single and travel a lot for work. Felt very safe at this property. The room had expected amenities, like a small fridge, spacious bathroom( and plush robe), and comfortable bedding. Just right...
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Excellent use of space in the rooms. Would highly recommend this establishment.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth, Monroe

Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Sheila

Could not get into the room with late checkin
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my boyfriend’s first time in mass he loved this place and was in love with the vibe of the whole place. Thank you for being so welcoming and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and feel. Extremely quiet. Overall a pleasant experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Irene Barillas

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, quiet place and nice staff
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a makeover!

Beautifully curated. You can barely believe it's a former roadside motel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! We’ve stayed there two times so far and have had an great experience each time. The rooms are clean. The vibe is very sophisticated, and the food at the restaurant is out of this world. The staff is friendly and helpful. What more could you ask for in the Berkshires?!
Stayed 2 nights in Dec 2024