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Mercure Lenzburg Krone

4.0 star property

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Photo gallery for Mercure Lenzburg Krone

A large castle-like building with multiple towers and a fortified wall, surrounded by dense greenery.
A table set for a meal with wine glasses, a bottle of champagne, a flower arrangement, and a pastry.
A reception area with two counters, a reception desk, and a display of bottled water.
A conference room with tables and chairs, a perforated ceiling, and a large screen displaying 'Mercure Hotel Krone Lenzburg.'
Lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Kronenplatz 20, Lenzburg, AG, 5600
  • Place, Lenzburg Castle
    ‪6 min walk‬
  • Place, Stapferhaus Museum
    ‪12 min walk‬
  • Place, Kraftreaktor
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a phone on a side table.

Standard Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a chair, and a view of a building through sheer curtains.

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed, Balcony

A hotel room with a bed, a nightstand with a phone, and a wall-mounted picture.

Superior Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds (Family)

A neatly made bed with white linens, a headboard with a grey panel, and a black and white photograph of a street scene on the wall.

Family Suite, 2 Double Beds (Family)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Mercure Lenzburg Krone

This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Housekeeping is available on request.
Mercure Lenzburg Krone offers 70 accommodations with free minibar items and minibars. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, and complimentary toiletries.

This Lenzburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Mercure Lenzburg Krone, you're connected to a rail/subway station and just a quick walk from Museum Burghalde. Free WiFi in public areas, free self parking, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Restaurant Krone
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails and bike rentals
  • Just a 4-minute walk from Museum Burghalde and 7 minutes by foot from Lenzburg Castle
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 7 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mercure Lenzburg Krone. Free self parking is available.

This 4-star Lenzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Krone - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.
Laube Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laube Bar
  • Restaurant Krone

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Hiking/biking trails
  • Shopping centre

Family friendly

  • Art supplies
  • Baby monitor
  • Baby toys
  • Children's books
  • Children's toys
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: CHF 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: CHF 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Krone
Krone Lenzburg
Mercure Lenzburg Krone Hotel
Mercure Lenzburg Krone Lenzburg
Mercure Lenzburg Krone Hotel Lenzburg

Mercure Lenzburg Krone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 273 reviews
Rating 8 - Good. 124 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 4 out of 273 reviews
Rating 2 - Terrible. 5 out of 273 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in an interesting area.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good service
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Adolfo Ezequiel Ini

Liked: Cleanliness, amenities, property conditions & facilities
Good option for short stays at Lenzburg, clean, walkable.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

KEISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just satisfied for stays
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, excellent staff, excellent restaurant, and the hotel is at the foot of the hill on which the excellent Lenzburg Castle stands.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in Lenzburg.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly! Especially the long straight dark receptionist on evening shift. Sorry I dont remember her name. The hotel was very quiet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

morten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay Will come back again. Only missing an pool/sauna.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent young staff, polite disciplined and well trained.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

MAYANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quaint town of lenzberg with a little walk from the castle and town square and just a couple of minutes from the highway.. the stay was very convenient and memorable..
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel Perfect distance to castle by foot and restaurants Staff are excellent and rooms superb Hotel even lend out chargers for guests to borrow and return! Will stay again when in lenzburg Felt safe as a debate on her own
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather small room. Excellent healthy breakfast buffet. Kind staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Iain McMahon

Once again a very comfortable stay. Thanks again for all the staffs help.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff is friendly and supportful. Food of breakfast is fine.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy

Amazing. The staff was super friendly and prepared me pre-pack breakfast since i have to leave early.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Mr Antony W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience again. Everything was as expected
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow was a bit low. Key is very old school. Mini bar is free. Cute little hotel to stay at.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

jonelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unfortunately there was not an a unit and the room was stuffy. The hotel and the room was great. it ws comfortable, clean and modern
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
everthing
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Zakaria

Liked: Cleanliness, staff & service
MERCURE HOTEL IS VERY NICE HOTEL AND THE BEST IS STAFF BUT ONE THING MAKE MY STAY BAD THAT NO Ac condition available in rooms , you can get noisy fan only .
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Louise Maltoft

Disliked: Staff & service, amenities, property conditions & facilities
Kedeligt standard hotel til overpris. Morgenmad ok, men ikke noget specielt. Personale så vi intet til, og hotellet trænger til en upgrade. Mange trapper for at komme rundt og ind og ud.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
La chambre est impeccable, le personnel est accueillant et sympathique
Stayed 1 night in Oct 2025