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ALT Urbana

Property class: 3

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Photo gallery for ALT Urbana

A poolside bar with a variety of drinks, a clear pool, and a view of the cityscape.
A modern bar area with a check-in/out counter, bar stools, and a television screen.
An outdoor seating area with tables and chairs, a patterned floor, and a view of the cityscape.
A modern hotel room with a large bed, a bathtub, and a view of the city.
A modern reception area with a neon sign, a check-in counter, and orange chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Benito Juárez #317, León, GTO, 37000
  • Place, Main square
    ‪3 min walk‬
  • Place, Cathedral of León
    ‪7 min walk‬
  • Place, Manuel Doblado Theater
    ‪9 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪34 min drive‬

Room options

View all photos for Standard Room

A modern bedroom with a large bed, wooden flooring, a glass-enclosed walk-in closet, and a wall-mounted artwork.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Traditional Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Room

A hotel room with a large bed, a headboard with integrated lighting, a bedside table, and a wall-mounted artwork.

Business Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Executive Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted artwork, and a wooden floor.

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern bedroom with a large bed, a nightstand, a bedside table, a wall-mounted artwork, a window with curtains, and a bathtub.

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Front of property
Hotel Castillo Santa Cecilia
Guanajuato
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 2,315 reviews
The price is €43
includes taxes & fees
18 Aug - 19 Aug
Hotel Castillo Santa Cecilia

About this property

ALT Urbana

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and a 24-hour front desk are onsite.
ALT Urbana offers 25 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations include dining tables. 50-inch Smart televisions come with digital channels and smart speakers. Bathrooms include showers with rainfall showerheads, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at ALT Urbana, you're just a quick walk from Historical City Archives and Archaeological Museum. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a porter and luggage storage
  • 5 minutes by car from Poliforum León Convention and Exhibition Center and 6 minutes from León Stadium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. ALT Urbana also features an outdoor pool, a porter, and an elevator. Self parking is free.

This 3-star León hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.
ALT Urbana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (93 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ALT Urbana

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

ALT Urbana León
ALT Urbana Hotel
ALT Urbana Hotel León

ALT Urbana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 138 reviews
Rating 8 - Good. 23 out of 138 reviews
Rating 6 - Okay. 12 out of 138 reviews
Rating 4 - Poor. 0 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ARMANDINA

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Ferdinand

Liked: Staff & service
Disliked: Amenities
Water pressure in the shower was very weak and very little soundproofing but the staff was nice and the free breakfast was also good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
I had a lovely stay at this wonderful location. The staff were incredibly friendly, and I appreciated the complimentary cooked-to-order breakfast, which was a delightful start to each day. While the rooms are basic, they were clean and comfortable. There was only a slight issue with the hot water pressure being a bit low, but it was manageable. Overall, I would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giovanni was very helpful and attentive throughout my stay. Always ready to answer my questions and make sure I was comfortable and looked after during my stay. He is a great asset to ALT Urbana Hotel León.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly professional staff. Nice breakfast on the patio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was secure, clean and the staff were very friendly. It was walking distance from every thing down town Leon.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, clean and comfortable room. Outside people are allowed to pay and use the pool. One day I couldn't use it because a large group was in the small pool.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

ELEAZAR

Rooms Dirty floor a lot hair and dust ,no towels
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable and not expensive
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Rosario

Liked: Cleanliness, staff & service
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Stayed 1 night in May 2025
Verified review

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Stayed 9 nights in Jun 2025
Verified review

2/10 Terrible

Martine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

upset and won't refer

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid. We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time. We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door. The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice. We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid. I can not recommend this hotel.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Alberto

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Francamente, ha sido una de las peores experiencias que hemos tenido en un hotel en León. Generalmente viajamos para descansar y realizar algunas compras, por lo que solemos buscar hoteles que cuenten con alberca, aunque sea sencilla. Sin embargo, en esta ocasión la alberca se encontraba en mantenimiento y no pudimos utilizarla. El desayuno incluido también fue bastante decepcionante. Entendemos que sea un desayuno continental, pero eso no justifica la mala calidad de los alimentos ofrecidos. Además, cuando quisimos comprar agua dentro del hotel, nos sorprendió que cada botella costara 40 pesos, un precio completamente desproporcionado. Honestamente, después de no haber podido utilizar una de las principales amenidades del hotel, esperábamos al menos un poco más de consideración hacia los huéspedes. Lo único realmente destacable fue la atención de la chica de recepción, quien fue amable y honesta al recomendarnos comprar agua en la Farmacia Guadalajara de la esquina. Gracias a ello, pudimos adquirir dos botellas de agua e-pura por 32 pesos en total. Es lamentable encontrarse con este tipo de prácticas. Definitivamente, no fue una experiencia agradable y no considero justo el trato recibido. Jamás volveremos a ese lugar.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Maximino

Liked: Cleanliness, staff & service
Bonito hotel, bien ubicado, pero me dieron una habitación sin ventanas, que el extractor de aire no se apagó ni de dia ni de noche, el desayuno bueno pero muy básico.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseño Moderno e inspirado en el pop art
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jesus Gpe.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! 100% recomendable, ubicación, espacios, atención del personal, seguridad, estacionamiento.. todo y un estilo muy fresco 😍
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy amable, muy atento. El desayuno muy escueto, aunque sí estaba rico. El ambiente y decoración es más juvenil, para parejas jóvenes o grupos de amigos, para personas menores de 40. La cama sí estaba un poco incomoda. La ubicación inmejorable, a unos pasos del mero centro de León.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, la señora atendiendo muy muy amable y linda. Las instalaciones muy padre, muy limpias, con un estilo muy artístico. Lo único que no nos gustó fue el ruido tanto de el rooftop bar cómo el de la calle. Pero lugar muy céntrico muy cerca de todo.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Alejandro Amador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca cierra muy temprano
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca es muy chica.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Victoria

Disliked: Cleanliness
Todos lo días en la noche hay evento, nos tocó una persona que tuvieron ir que por el debido a lo alcoholizado que estaba y al día siguiente durante el evento dejaron las llaves del agua prendidas toda la noche y se fundió la bomba y no hubo agua en todo el día siguiente.
Stayed 2 nights in Mar 2026