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Hotel River Poliforum

Property class: 2.5

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Photo gallery for Hotel River Poliforum

A person sitting on an orange chair in front of a large window with a view of a classical building facade.
A multi-level atrium with a central open area featuring a table and chairs, surrounded by balconies and windows.
A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack.
A spacious lobby with a marble floor, a sofa, two armchairs, a glass table, and a reception desk with chairs.
A spacious living area with a large sofa, two armchairs, and a glass coffee table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266
  • Place, Plaza Piel
    ‪2 min walk‬
  • Place, Plaza del Zapato Commercial Center
    ‪3 min walk‬
  • Place, León Stadium
    ‪14 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪35 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

A bedroom with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two single beds, a ceiling fan, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a bedside table with a vase of flowers, and a red chair.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted air conditioner.

Executive Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room, 1 King Bed

A hotel room with a bed, a nightstand with a phone, and a stone floor.

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a red headboard, a ceiling fan, and a framed picture on the wall.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel River Poliforum

Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel River Poliforum offers 107 accommodations with safes and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel River Poliforum, you're just a quick walk from Plaza de la Bolsa. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Plaza del Zapato Commercial Center and 11 minutes by foot from Bicentennial Theatre
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 269 square feet (25 square meters) and includes a conference center. A shuttle from the hotel to the airport (available on request) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel River Poliforum.

This León hotel is smoke free.

NORI MAIZ - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 7 AM to 1 PM at scheduled times and on request

Food and drink

  • A restaurant

Restaurants on site

  • NORI MAIZ

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel River Poliforum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel River Poliforum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Hotel River Poliforum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 372 reviews
Rating 8 - Good. 128 out of 372 reviews
Rating 6 - Okay. 60 out of 372 reviews
Rating 4 - Poor. 28 out of 372 reviews
Rating 2 - Terrible. 32 out of 372 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Takato

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Rolando Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025
Verified review

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Amenities
Encontré estacionamiento sin problema , y tiendas cercanas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Olimpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No incluía desayuno aunque decía que venía el desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Las habitaciones son basicas y pequeñas, peronel problema es el baño, la taza se tapa muy facilmente ,en el lavamanos sale solamente un hilito de agua y la regadera de rrepente te sale muy caliente y luego muy fria y el personal de la recepción muy seco y hacen su trabajo muy afuerza
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Edgar Salathiel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y en orden, solamente recomiendo que los cojines también los laven más a menudo porque las fundas de los mismos si estaban limpias y lavadas, pero los cojines no y tenían un ligero olor desagradable. El personal fue atento. Y lo que no me agradó definitivamente, fue que cuando reservé, según iba a tener un desayuno continental, pero al llegar al hotel, en la recepción nos dijeron que no tenían ese servicio, y de hecho la señorita me pidió que le mostrara dónde decía eso en mi reservación y por ende, se lo tuve que mostrar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kitimbwa

Liked: Cleanliness, property conditions & facilities
Muy cómodo y amable el personal. Siempre volveré ahí
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

EVERARDO MARTINEZ

Liked: Cleanliness, amenities, property conditions & facilities
La habitación otorgada era contigua al comedor en la planta baja, por lo que todo movimiento del mobiliario del comedor (sillas, mesas, etc.) se escuchaba en las habitaciones de esa área, hasta las 11 de la noche y empezaban a las 6 de la mañana. no debería de existir habitaciones con sus ventanales hacia el comedor.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Carmen

Disliked: Staff & service, amenities
Mas de una hora esperando a que hubiera agua caliente y no la hubo, el cuarto sucio con bolas de cabello, de las 2 habitaciones que reserve ninguna con agua caliente!
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

José Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen un desayuno, situación que es falsa, el hotel ni restaurante tiene. Las habitaciones sumamente pequeñas !!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities
El personal es muy amable, cuenta con estacionamiento y valet parking, y una excelente ubicación a tan solo 10 minutos de las instalaciones de la feria
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jose Julian

Liked: Cleanliness
Disliked: Amenities
Excelente atención, cercas de muchos puntos, solo algunos aspectos que no me gustaron, no tiene toallas, y según ofrece un desayuno pero resulta que no tiene el restaurante en funcionamiento, y gotea la llave del lavabo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ratzel

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la habitación y lo servicios lástima que no tenían habilitado el comedor para el desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

MIRYAM

Liked: Staff & service, amenities
La limpieza de los azulejos de la regadera, las almohadas bastante duras, la app dice que incluye desayuno y no es así
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pablo César

Liked: Property conditions & facilities
Cuentan con estacionamiento en el hotel y eso esta padre
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Maricsa

Disliked: Amenities, property conditions & facilities
Habitacion huele a humedad y no dieron el servicio de desayuno
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, amenities
El personal muy amable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Maria Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Muy amable todo el personal desde el valet parking asta las que hacen la limpieza. Definitivamente regreso al hotel river. Y muy limpio todo el hotel.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities
Habitación bien, buena ubicación
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan reservacion de la habitacion

Reserve con un año de anticipacion una habitacion familiar. Y por la alta demanda se la asignaron a otro huesped y me psaron a otra habitacion inferior sin siquiera compensandome por el costo , ya quenla habitacion familiar es mas costosa que la normal que me dieron. Muy mal servicio
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes instalaciones. Muy buenas atenciones de todo el personal y trato muy amable. Lugar acogedor y muy bien ubicado. Muy satisfecho del servicio y atenciones recibidas.
Stayed 2 nights in Jun 2025