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Grand Hotel Imperial

4.0 star property

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Photo gallery for Grand Hotel Imperial

Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Garden
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Silva Domini N.1, Levico Terme, TN, 38056
  • Place, Parco Secolare degli Asburgo
    ‪1 min walk‬
  • Place, Terme di Levico
    ‪10 min walk‬
  • Place, Lake Levico
    ‪2 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room

1 bedroom, in-room safe, individually furnished, iron/ironing board

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Duplex

Duplex | Living area

Duplex

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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  • Pool
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4.3 out of 5, Excellent, 99 reviews
The price is €158
includes taxes & fees
23 Jun - 24 Jun
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About this property

Grand Hotel Imperial

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
Grand Hotel Imperial offers 81 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Levico Terme hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
During your stay at Grand Hotel Imperial, you're just a quick walk from Levico Terme Christmas Market. You'll find features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine at Ristorante Sissi, one of the property's 2 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, hot stone massages, or body treatments at the spa
  • Amenities include a front-desk safe, locker space, and a business center
  • Onsite recreation includes a sauna, helicopter/airplane tours, and mountain biking
  • Steps from Valsugana and Parco Secolare degli Asburgo
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee (restrictions apply)
Grand Hotel Imperial offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the family-friendly Grand Hotel Imperial. A train station pick-up service and a train station drop-off service are free. For a fee, parking is available.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Ristorante Sissi - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Parking on site (EUR 6 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Ristorante Sissi

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Mountain biking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1900
  • Reception hall

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from January 7 2024 to January 4 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 6.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Imperial Levico Terme
Grand Imperial Levico Terme
Grand Hotel Imperial Hotel
Grand Hotel Imperial Levico Terme
Grand Hotel Imperial Hotel Levico Terme

Grand Hotel Imperial Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 243 reviews
Rating 8 - Good. 82 out of 243 reviews
Rating 6 - Okay. 32 out of 243 reviews
Rating 4 - Poor. 12 out of 243 reviews
Rating 2 - Terrible. 11 out of 243 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Lovely location.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the Habsburg lifestyle fir a few days here. Recommend putting in a little extra money to book the more spectacular rooms, well worth it!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Hotel is grand!

The hotel is Grand in every sense. With beautiful gardens, fountain, indoor and outdoor pools, lovely buffet breakfast room overlooking the gardens, it was quite a lovely hotel. Only issue is the dinners on the half plan, which I would not recommend as they include heavy food with limited choices. There are plenty of good restaurants in the area for dinner. But the spa was superior and Sebastain and the other lady gave excellent massages. Would highly recommend staying in this luxurious hotel.
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and dinner buffets; very prompt and friendly service. Our room was elegant, spacious, and had windows on two sides. The blinds kept the heat out. The building and the park are very beautiful. Very nice indoor and outdoor pool areas. Walk to the historical town center easy and scenic through the park. Tv remote was slow, hardly any international channels. Shower temperature was difficult to set. Not enough electrical outlets in the room.
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Luca

Liked: Staff & service
Disliked: Cleanliness, amenities
Passare dall’antico al vecchio è un attimo. La suite Sissi veramente datata e rovinata. Ampie aree abbandonate e fredde a dividere le varie zone dell’hotel, simbolo di un antico fascino ormai perduto. Accappatoi con i buchi, camere sporche (abbiamo trovato una scatola di biscotti aperta nell’armadietto, porta sapone in velluto macchiato, letto pieno di gatti di polvere). Piscina lasciata allo sbando senza personale, alcuni giorni acqua bollente altri giorni acqua fredda e alla reception non hanno idea di come regolarla. Servizi ed accoglienza da hotel una stella forse, non aiutano nemmeno con le valigie. Il complesso della valutazione viene migliorata dal ristorante ottimo e dalla posizione attaccata ai mercatini di Natale asburgici
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Simon

Disliked: Amenities, property conditions & facilities
Stanza ------------ Non ci sono prese per ricaricare il telefono. Il phon in bagno rotto. Doccia e piastrelle che necessitano urgentemente di una rimodernata. Letto nella media. Reception ----------------- Una ragazza bionda che ci ha accolto all'arrivo arrogante e senza esperienza. Dopo il nostro arrivo non l'abbiamo più incontrata. Tutte le altre persone trovate super diponibili e professionali. Cena e colazione ---------------------------- Ottimo buffet e cibi buoni. Personale ottimo. Struttura in generale ---------------------------------- Albergo vecchio e lasciato andare. Ha bisogno urgentemente di essere risistemato. Parcheggio staccato dalla struttura e scomodo da raggiungere con la valigia. Nessun servizio valet. Considerazioni generali -------------------------------------- Non ci tornerei e non lo consiglio.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Sapere che in questi ambienti ci sono passati personaggi storici importanti catapulta la testa ad immaginare la vita e lo sfarzo che si viveva all’epoca. Tutti gli ambienti hanno il fascino passato. La pulizia é più che ottima soprattutto nelle camere. Unico neo l’arredamento delle camere un po’ datato. Receptioisti, personale delle colazioni e delle pulizie molto disponibili e gentilie. Finalmente ho alloggiato nel hotel che mi ha sempre affascinano da quando ero bambino soddisfando appieno le mie aspettative.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Alessia

Liked: Cleanliness, amenities, property conditions & facilities
Il servizio durante la cena e la colazione eccellente Il servizio della ragazza in carne in reception lascia un po’ a desiderare, non un sorriso né mi è stata trovata una soluzione al lavandino che perdeva….mi sono trovata da sola la soluzione chiedendo un secchio…. Al mio checkout la ragazza bionda al contrario è stata veloce, disponibile, sorridente e gentile.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Sara

Liked: Cleanliness, staff & service, amenities
L’esterno della struttura è molto bello, d’impatto. Il giardino è ben curato, il ristorante molto buono e con prezzi ottimi, lo stesso posso dire per quanto riguarda la varietà della colazione e del bar. La pecca principale: ho richiesto anticipatamente per email una bottiglia di prosecco (a pagamento)e dei cioccolatini in camera per il compleanno del mio fidanzato e al nostro arrivo c’era una bottiglietta da 25ml calda. Ci hanno dato una camera abbastanza piccola e in mansarda, un’asciugamano macchiato di candeggina e, al posto di un letto matrimoniale, due letti singoli uniti, per questi motivi ho chiesto alla reception se potessimo cambiare camera, mi è stato detto che quella sera non c’era disponibilità ma l’indomani me la cambiavano, alla fine il giorno dopo hanno rifiutato di cambiarmela se non a pagamento. Stessa cosa per il late check out…invece complimenti ai ragazzi delle colazioni e del ristorante!!!
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Mathias

Liked: Staff & service
Disliked: Property conditions & facilities
Dieses Hotel ist nicht zu empfehlen.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Sabine

Liked: Staff & service, amenities, property conditions & facilities
Wunderschönes altes Hotel aus der Habsburgerzeit inmitten einer großen Parkanlage, man fühlt sich ein bisschen ins beginnende 20. Jahrhundert zurückversetzt. Da stört es auch nicht, dass die Einrichtung teilweise schon etwas marode ist. Das Essen ist vorzüglich und das Personal ausgesprochen freundlich. Wir kommen gerne wieder!
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verouderd vuil en niet onderhouden. Te warme kamer

Het viel al niet mee van bij de incheck. Grote veel te warme kamers zonder airco noch ventilatie. Niet onderhouden. 1 x tijdens verblijf werd ons bed half opgemaakt. Nooit gepoetst. Helemaal niet proper in de badkamer, verouderd. Kortom veel te duur voor hetgeen het is en zeker geen 4 sterren waard. De vriendelijkheid liet ook de wensen over.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

OLIVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux séjour Au Grand hôtel Impérial

Séjour merveilleux au sein de cet établissement plein de charme ancien, les installations pour vous détendre sont au top, l'environnement de l'hôtel est fantastique, parc grandiose, restauration digne d'un restaurant gastronomique, petit déjeuner au top, personnel très aimable, nous recommandons sans problème.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Ambiente, angenehm warmes Wasser im Innenpool
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

stefano

Disliked: Cleanliness, staff & service, property conditions & facilities
Sporca, obsoleta, non facilmente accessibile ai disabili , personale della reception supponente.
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ci torneremo

Abbiamo pernottato presso questa struttura già altre volte e ci torneremo sicuramente anche in futuro, Bellissima location
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Rudolf

Disliked: Property conditions & facilities

In die Jahre gekommen

Die Lage,der wundervolle Park und das Ambiente sind traumhaft,auch der Außenpool liegt toll,aber das Zimmer war abgewohnt,klein ,unter dem Dach und hatte keine Möglichkeiten etwas abzustellen oder aufzuhängen. Der Schrank war so in die Ecke geschoben, dass nur eine Tür geöffnet werden konnte.Leider wurde unser Zimmer erst nachmittags um 15.30 Uhr flüchtig geputzt und auch erst die Betten gemacht. Das wunderbare Frühstück hat für einige Mängel entschädigt. Insgesamt entspricht das Haus keinem 4 Sterne Hotel. Die wenigen Angestellten waren durchwegs sehr freundlich,aber wahrscheinlich zu wenige,um schnell mal benutzte Gläser im Saal wegzuräumen. Sehr schade,denn die meisten Gäste kamen mit höherer Erwartung an.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

stefano

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bella struttura, buono il ristorante. Nota dolente il check in! Fissato dall'hotel alle ore 15...assegnata la stanza alle16:45
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Et dejligt gammelt hotel, men noget af de unge personale ser ikke ud til, at de har den store lyst til at være der Det ligger rigtigt flot i meget smukke omgivelser
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Hannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hieno perinteinen kylpylähotelli

Hieno perinteinen kylpylähotelli, kaipaa pientä modernisointia jotta vastaa hienoa ulkokuorta.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Ari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pieni ja vanhanaikainen huone. Kylpyhuonevarusteet viallisia.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Krasimira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle Lage, sehr ruhig und guter Service
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da tornarci

Bella location. Ottima cena e servizio..
Stayed 1 night in Mar 2022
Verified

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ci ritornerò

Buon hotel, girando per lavoro in zona può diventare un buon punto di riferimento, servizio reception ottimo, gentili e cordiali. Quando si gira per lavoro trovare un sorriso dietro un bancone è un plus
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Francesco

Disliked: Staff & service, amenities, property conditions & facilities
La cordialità del personale del ristorante e la buona cucina è l'unica cosa buona che mi sento di segnalare
Stayed 3 nights in Jan 2022