SureStay Hotel by Best Western Lewiston

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

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516 Pleasant St, Lewiston, ME, 04240
  • Place, St. Mary's Regional Medical Center
    ‪5 min drive‬
  • Place, Bates College
    ‪5 min drive‬
  • Place, Central Maine Medical Center
    ‪5 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪45 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Lewiston. During your stay, you're just a quick walk from Atrium Art Gallery, University of Southern Maine. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an ATM, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Atrium Art Gallery, University of Southern Maine and a 3-minute drive from The Public Theater
  • Dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Reviews

SureStay Hotel by Best Western Lewiston Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 433 reviews
Rating 8 - Good. 124 out of 433 reviews
Rating 6 - Okay. 49 out of 433 reviews
Rating 4 - Poor. 34 out of 433 reviews
Rating 2 - Terrible. 28 out of 433 reviews

Reviews

8/10 Good

joshua, missouri city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good the bed was comfortable I did wish they had fluffier bed covers instead of a thin fleece blanket. The room did have a humidity wet smell but it wasn’t terrible we managed to sleep comfortably.
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

april

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Shenelle

Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family
Liked: Amenities, property conditions & facilities
It was new and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Stayed 3 nights in Jul 2025

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was for my son, everything went well.
Stayed 2 nights in Jul 2025

2/10 Terrible

Danna

Disliked: Cleanliness, property conditions & facilities
We checked in stayed about 15
Stayed 1 night in Jul 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be nicely renovated, clean and comfortable. Very quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

megan

Stayed 1 night in Jun 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable!

Stayed 1 night in Jun 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always pleasant, helpful and happy. The rooms are dated, however the cleaning staff seem to do a fine job keeping things tidy in a dated facility. It appears everyone tries to do a good job, and that say a lot about this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith A.

Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

4/10 Poor

Mr

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine, no complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Kendra Jenel

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Stayed 1 night in May 2025