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SureStay by Best Western Lewiston Auburn Area

2.5 star property

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Photo gallery for SureStay by Best Western Lewiston Auburn Area

A modern interior with a dining area, sofas, and a kitchen.
A hotel room with two beds, a desk, a wardrobe, and a bathroom with a shower curtain.
A laundry area with a vending machine and a refrigerator stocked with beverages.
A hotel hallway with a patterned carpet, blue and white walls, and doors with room numbers.
A building with a covered parking area, large windows, and a brick facade.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
516 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪13 min walk‬
  • Place, Bates College
    ‪5 min drive‬
  • Place, Thompson's Point
    ‪37 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a wardrobe, and a bathroom with a shower curtain.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a TV, a desk with a computer, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

A hotel room with a large bed, a TV, a desk with a computer, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-1 Queen, Mobility Accessible, Bathtub, Grab Bar, Bathtub Chair, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

SureStay by Best Western Lewiston Auburn Area

A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
SureStay by Best Western Lewiston Auburn Area offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Lewiston Auburn Area. During your stay, you'll be within walking distance of Atrium Art Gallery, University of Southern Maine. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Atrium Art Gallery, University of Southern Maine and a 3-minute drive from The Public Theater
  • Dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay by Best Western Lewiston Auburn Area also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay by Best Western Lewiston Auburn Area was completed in May 2022.

This Lewiston hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

SureStay by Best Western Lewiston Auburn Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 511 reviews
Rating 8 - Good. 137 out of 511 reviews
Rating 6 - Okay. 58 out of 511 reviews
Rating 4 - Poor. 37 out of 511 reviews
Rating 2 - Terrible. 33 out of 511 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was a good deal. Not fancy but perfect for a quick overnight stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tamanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I didn’t have a chance to try breakfast as I was there to stay overnight to have a surgery early in the morning. Everything looked wonderful and everyone was very accommodating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable room. Accomidating roour dog. Good continental breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service
The place was clean but needs to be updated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was very happ-y 2 see how clean it was i have been there 3 times and i will go back
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The outside isn’t super fancy, but our room was clean and mildly modern. It was an easy check-in, and I was pleasantly surprised by this stay. For its price point I would definitely stay here again if you weren’t looking for frills.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Alley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent price.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highwy, excellent breakfast, pet friendly, clean, comfortable, well appointed rooms.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Craig

Liked: Staff & service
Well located and very reasonable for visiting Bates.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient location, friendly service.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness
Very clean. Nice stay!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok for a short stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Room was fine for price, it was clean. Our shower leaked from the knob and caused water to get on the floor. Front desk people were nice. Breakfast was normal continental.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

heather

Disliked: Cleanliness, staff & service, amenities
Yes a c was effective.... it did not feel pet friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Staff was very friendly ands accommodating!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing was outstanding, but everything was perfectly fine. Convenient to highways, with plenty of parking. Would not hesitate to stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sixsta

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities
Was a nice place to stay friendly staff
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Domenica

Close to highway, clean and quiet, standard breakfast, I wish they had more fruits options but, overall it was very good
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jessica

Very clean and spacious. Has all the amenities needed - iron, fridge, microwave, etc.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was very friendly.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Virginia E

Liked: Cleanliness, amenities, property conditions & facilities
I was impressed by the cleanliness of the room, the comfort of the bedding, and all for a very reasonable price. I really wasn’t expecting it to be this nice. I will be looking for more hotels of this chain.. truly excellent.
Stayed 1 night in Nov 2025