See all properties

Comfort Suites Richmond

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Richmond

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub
Lobby
Lobby sitting area
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2007 Colby Taylor Dr, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪5 min walk‬
  • Place, Eastern Kentucky University
    ‪1 min drive‬
  • Place, EKU Center for the Arts
    ‪2 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Clarion Pointe Richmond North near University
Richmond
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 984 reviews
The price is €76
includes taxes & fees
3 Jun - 4 Jun
Clarion Pointe Richmond North near University

About this property

Comfort Suites Richmond

Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Richmond. During your stay, you're just a quick walk from Richmond Centre Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre
  • Pets welcome for a fee
Comfort Suites Richmond offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. The business-friendly Comfort Suites Richmond also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Richmond

Comfort Suites Richmond

Comfort Suites Richmond Hotel

Comfort Suites Richmond Hotel

Comfort Suites Richmond Richmond

Comfort Suites Richmond Hotel Richmond

Comfort Suites Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 748 reviews
Rating 8 - Good. 220 out of 748 reviews
Rating 6 - Okay. 130 out of 748 reviews
Rating 4 - Poor. 82 out of 748 reviews
Rating 2 - Terrible. 61 out of 748 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Karen

Travelled with family
Liked: Amenities
The commode was crooked, toilet paper holder was loose and coming out of the wall, bathroom floor around corners was dirty, paint or stain on love seat, stain or something on sheet covering comforter. Some staff was nice and friendly some could use some manners or be a bit more friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

cortney

Stayed 1 night in Feb 2026

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Comfortable room for the price, hotel in need of refurbishment.
Stayed 1 night in Feb 2026

10/10 Excellent

jason

Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Disliked: Cleanliness, amenities
Staff- friendly. Room- as described except they forgot to mention they have COCKROACHES. Will never go back which is a shame because they're definitely remodeling and seems as though the atmosphere could be wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very small pillows, Decaf coffee not working,
Stayed 1 night in Jan 2026

4/10 Poor

Kristine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
First, I’ll say the staff is great. But honestly, my hotel didn’t look like the photos… first I pretty much had to body slam and fight my door just to open it. I felt like I had to clean my own hot tub before I used it because it did not look like it was cleaned. I almost died at the pool, because the first step was so slimy I’m glad I didn’t hurt myself. But it is very outdated from the photos.
Stayed 1 night in Jan 2026

2/10 Terrible

Randi

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Bathroom tub leaked, moved room. Next room, outlet sparking, not safe. Moved again, phone did not work. Buffet had no hot food except waffles. No hot tub like in picture. Pool room, phone hanging off wall. Ladder in pool broken, sprinklers not secure to ceiling.
Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Vernon

Stayed 2 nights in Dec 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and worth the $
Stayed 1 night in Dec 2025

8/10 Good

April

The room was great, however the coffee machine was out of service and the lady that checked me in was rather rude
Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was very friendly throughout our whole stay. However, the building is showing it's age. The pool was not heated & they do not have a hot tub (even though the website shows a picture of a hot tub.) The bathroom door did not shut all the way. We reported it but maintenance never came to try to fix the door. There was no water pressure in the shower. It was like taking a shower with a garden house. And there were several outlets without a cover. We stayed 4 nights & housekeeping only provided new towels & emptied the trash once.
Stayed 4 nights in Nov 2025

4/10 Poor

Casey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
Stayed 2 nights in Nov 2025

6/10 Okay

Karen

Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
Stayed 1 night in Nov 2025

2/10 Terrible

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room dirty, no towels. We were given the wrong room at first. bagels and coffee only, staff walked in while we were still sleeping.
Stayed 3 nights in Nov 2025

6/10 Okay

vickie

Travelled with group
Disliked: Property conditions & facilities
General maintenance is poor. Toilet paper holder falling out of the wall, doors dont close, a wad of hair is hanging from the fire sprinkler on the ceiling, light bulb blinking- like a short in the wire, pain splattered all over our door. Girl checking is in did fine, just not a very professional presentation
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Travelled with family, Business traveller, Travelled with partner
The Comfort Inn is in the middle of renovations. The bed was super comfortable and furnishings nice. There was a large red stain on the carpet, that gave me questions? The bathroom sink and tub had no drain stoppers, and the tub was chipping, and looked a bit rough
Stayed 1 night in Nov 2025

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service
Staff was commendable but it was clearly undergoing and in need of updates. No coffee available was VERY disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 2 nights in Oct 2025

6/10 Okay

Jenny

Travelled with family
Liked: Staff & service
The room was fine. Upkeep of the property lacked in some areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Caitlin

Stayed 1 night in Oct 2025

2/10 Terrible

Danielle

Disliked: Cleanliness
Stayed 1 night in Oct 2025