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Comfort Suites Richmond

2.5 star property

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Photo gallery for Comfort Suites Richmond

Relax in a stylish space with a comfortable sofa, dining table, and a bed with a white headboard.
Guests can relax in comfortable armchairs arranged in a semi-circle.
Enjoy a self-service breakfast in the well-equipped kitchenette, featuring a coffee machine, digital coffee maker, and refrigerator.
Relax in our inviting lobby, featuring plush sofas and comfortable seating areas.
Welcome to Comfort Suites, where a covered walkway leads to the main entrance, flanked by a tree and parking spaces.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
2007 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    ‪6 min walk‬
  • EKU Center for the Arts
    ‪2 min drive‬
  • Eastern Kentucky University
    ‪2 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
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The price is €94
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includes taxes & fees
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About this property

Comfort Suites Richmond

Hotel in Richmond with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Richmond. During your stay, you're just a quick walk from Cinemark At Richmond Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Cinemark At Richmond Centre and Richmond Centre Mall
  • Pets welcome for a fee
Comfort Suites Richmond offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. The business-friendly Comfort Suites Richmond also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Comfort Suites Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 691 reviews
Rating 8 - Good. 212 out of 691 reviews
Rating 6 - Okay. 115 out of 691 reviews
Rating 4 - Poor. 77 out of 691 reviews
Rating 2 - Terrible. 55 out of 691 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady was very nice and helpful. My only issue was there wasn’t hot water for my shower. Everything else was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Desh

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. The staff was very accomadating.
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the rooms were clean always had towels and only complaint I had was water went out for a few hrs but they had it fixed and ready to use after that no problems I would stay again in this hotel if they keep same staff
Stayed 1 night in Apr 2025

8/10 Good

Margaret J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no safety grab bar in the shower. Hard for me to get in an out of it
Stayed 1 night in Apr 2025

2/10 Terrible

Luke

Travelled with family

No hot tub no hot tub

This place had a picture of a hot tub and said there was a hot tub, and there was no hot tub… And it was not refundable… Not sure how nice it was because we never went… We called the front desk prior to arrival and they said they did not have a hot tub, no it wasn’t broken. It doesn’t exist.
Stayed 1 night in Mar 2025

6/10 Okay

Sabreena, Paw paw

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool could have opened before 10am
Stayed 1 night in Mar 2025

8/10 Good

Kathryn, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fine for a quick overnight. Temp. Control was questionable, we boiled all night, but clean and very comfy bed.
Stayed 1 night in Mar 2025

4/10 Poor

Debbie

Travelled with group
Disliked: Property conditions & facilities
The website said there was a hot tub and there wasn’t. That was one of the main reasons we chose to stay there
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not have hot tub as advertised. Room seemed nice but could have been cleaned better. Some pieces were damaged in the room. Staff was amazing. Not all food was not what was advertised. I didn't feel like the price was worth it and debated on cancelling our stay and finding a new place. Needs an update.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tina checked us in at the desk. She was very nice and made us feel welcome.
Stayed 1 night in Mar 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was a shame that this property was $100. It needs a lot of repairs, cleaning wasn’t great and there was no one available to check us in because they were watching the Super Bowl I guess?
Stayed 1 night in Feb 2025

2/10 Terrible

Kelly

Stayed 1 night in Jan 2025

6/10 Okay

Terri

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There are hot tubs listed on your site. This was the only reason we booked with your hotel. We get there and there is no hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Amenities
They are super nice room is beautiful
Stayed 1 night in Jan 2025

8/10 Good

Gretell

Travelled with family
Liked: Staff & service
Property was good
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the stay comfortable bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom light n bathroom does not work and notified the front desk sa
Stayed 1 night in Jan 2025

2/10 Terrible

Shipon

Stayed 1 night in Dec 2024

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service
There is no hot tub as pictured on this property. Please update!
Stayed 1 night in Dec 2024