Hilton Lexington/Downtown

3.5 star property

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Photo gallery for Hilton Lexington/Downtown

Terrace/patio
Lobby
Terrace/patio
Lobby
Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Pool

Explore the area

Map
369 West Vine Street, Lexington, KY, 40507
  • Rupp Arena
    ‪5 min walk‬
  • University of Kentucky
    ‪11 min walk‬
  • The Red Mile Racetrack
    ‪3 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪10 min drive‬

Room options

Executive Room, 1 King Bed, Executive Level

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Executive Level

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Executive Level

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (1 King Bed)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Parlor)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (View)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Lexington/Downtown

Hotel with 2 restaurants, steps from Lexington Opera House
2 restaurants, an indoor pool, and a fitness center are available at this hotel. An airport shuttle is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Lexington/Downtown offers 366 accommodations with MP3 docking stations and safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Lexington/Downtown. During your stay, you're just a quick walk from Rupp Arena. A free roundtrip airport shuttle, 2 restaurants, and an indoor pool are available.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Lexington Opera House and 5 minutes by foot from Rupp Arena
  • Free airport shuttle service
Hilton Lexington/Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18651 square feet (1733 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Lexington/Downtown. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. A complete renovation of Hilton Lexington/Downtown was completed in July 2020.

Smoking is allowed in designated areas at this 3.5-star Lexington hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Triangle Grille - This restaurant serves breakfast and lunch.
BBM - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Crossroads Cafe - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BBM
  • Crossroads Cafe
  • Triangle Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • Computer station
  • Conference centre (18,651 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2020
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Covered valet parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lexington/Downtown
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Hotel Lexington
Hilton Lexington/Downtown Lexington
Lexington/Downtown Hilton
Hilton Hotels Lexington
Hilton Lexington Downtown Hotel Lexington
Hilton Lexington Lexington
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Lexington
Hilton Lexington/Downtown Hotel Lexington

Hilton Lexington/Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Below average service in the restaurant at breakfast. We were not impressed. Otherwise okay for a short stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel was clean and comfortable. Staff was very helpful and knowledgeable. Highly recommend
Stayed 2 nights in Mar 2025

6/10 Okay

Liza

Travelled with family
Liked: Staff & service, room comfort

Cold Shower

Mostly good, had COLD shower in morning!!. Ice makers didn’t work on several floors.
Stayed 2 nights in Mar 2025

10/10 Excellent

Betsy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was awful. Other than that everything was great!
Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

Great stay outside of the pool being down for maintenance with no disclosure until we went to get in. I would’ve booked somewhere else, I did get a partial refund but I went for the pool to have a relaxing weekend
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

laurence

Stayed 1 night in Feb 2025

10/10 Excellent

Angela, Twilight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a block away from the Central Bank stadium. Staff were friendly and helpful. Recommend staying here
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the walkway to Rupp Arena. We were staying in the hotel to attend an event there. We had our grandchildren and did not have to worry about crossing the busy street. There was one minor inconvenience - two of the hotel’s four elevators were not operating.
Stayed 1 night in Mar 2025

10/10 Excellent

Amparo

Stayed 2 nights in Mar 2025

2/10 Terrible

Brian D

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrific customer service

The rooms air conditioner was broken. Told the front desk multiple times. They said they would send an engineer to repair but never did. They gave us a fan. I paid over $300 to stay there but will never stay in a Hilton again. The service and lack of empathy was pathetic. Room was like sleeping in a sauna.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

jose m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Barry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brandi

Travelled with group
Liked: Cleanliness, property conditions & facilities
We didn’t get fresh towels or even our trash emptied. But we paid a lot of $$$ for convenience.
Stayed 2 nights in Feb 2025

6/10 Okay

Curt

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is main attraction for this hotel. It is in close proximity to Rupp arena and several restaurants. The rest is just average. My room had a dingy smell reminding me of an old basement. The air conditioning controls did not work...the fan was on full blast and couldn't be adjusted. The bathroom does not have a fan so when you take a shower it is like a steam room. The picture in the bathroom had water stains and there was dried caulk on the counter showing a lack of attention or care for aesthetics. Lastly, the receptionist at the front desk during checkin was less than welcoming. I usually don't complain, but for $350 a night on a Thursday, i expected better.
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near rupp arena very good food and drinks at the hotel
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff was kind. Only issue was the noise from neighbors, though that doesn’t reflect on the business. Could hear every door slam and people were screaming down the halls close to midnight.
Stayed 1 night in Feb 2025

6/10 Okay

Tina

Travelled with partner
Disliked: Staff & service
The workers are very rude
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne & Susan

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Molly

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and staff was very friendly. Only disappointment was the pool was closed for maintenance.
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Our room smelled very musty. Our allergies were terrible in the morning. The ladies at the lobby bar were not friendly at all. The hotel being downtown and many things being walkable was nice. The hotel was decorated and updated nicely.
Stayed 1 night in Feb 2025