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Tru by Hilton University Medical Center

2.5 star property

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Photo gallery for Tru by Hilton University Medical Center

Snack bar
Reception
Terrace/patio
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
535 Waller Avenue, Lexington, KY, 40504
  • Place, Red Mile Racetrack
    ‪17 min walk‬
  • Place, University of Kentucky
    ‪3 min drive‬
  • Place, Kroger Field
    ‪3 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a door leading to a bathroom.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

Interior

Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds-Mobility Accessible With 3x3 Shower

  • Sleeps 4
  • Free Wi-Fi

King Room With Walk-in Shower

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tru by Hilton University Medical Center

Along with a fitness center, this smoke-free hotel has a microwave in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton University Medical Center gets good marks from our customers. During your stay, you're just a quick walk from Continuing Care Hospital - CHI Saint Joseph Health. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru by Hilton University Medical Center. Self parking is free.

This Lexington hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 487 out of 629 reviews
Rating 8 - Good. 94 out of 629 reviews
Rating 6 - Okay. 23 out of 629 reviews
Rating 4 - Poor. 11 out of 629 reviews
Rating 2 - Terrible. 14 out of 629 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ralph

Stayed 2 nights in Jan 2026

6/10 Okay

Terrie

Stayed 2 nights in Feb 2026

6/10 Okay

Alan R

Liked: Cleanliness, staff & service, amenities
Room ok except HVAC was not working properly.
Stayed 1 night in Jan 2026

10/10 Excellent

Caitlin

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very conscientious and attentive
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather A, Herndon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Front desk was helpful with a dinner options. Good value.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Jan 2026

10/10 Excellent

Christy

Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, easy check out, comfortable beds
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Stayed 2 nights in Jan 2026

8/10 Good

Tammie

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The Accessible room was nice and spacious for me and my wheelchair. The game area was a nice and fun.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Stayed 1 night in Oct 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and neat. Personal were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Ended up staying 2 nights. Everyone and everything was excellent. Clean rooms, clean facility. Breakfast was very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily, Chillicothe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Fast check in. There was nothing wrong with this property. Highly recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Cheri

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Ted

Travelled with family
Disliked: Amenities
Nothing to offer. Not well kept.
Stayed 1 night in Nov 2025

6/10 Okay

James

Stayed 1 night in Dec 2025