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Mama Shelter Lille

3.0 star property

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Photo gallery for Mama Shelter Lille

Meeting facility
Double Room, 1 Double Bed (Small Mama)
Exterior
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
97 place Saint-Hubert, Lille, 59800
  • Place, Euralille
    ‪1 min walk‬
  • Place, Lille Grand Square
    ‪7 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪14 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for XXL Mama

XXL Mama

XXL Mama

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Large Mama Double Accessible

Premium bedding, in-room safe, desk, soundproofing

Large Mama Double Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Large Double Double

Large Double Double

Large Double Double

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Mama Shelter Lille

A restaurant, a nightclub, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, self parking, and concierge services. Housekeeping is available on request.
Mama Shelter Lille offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Lille. During your stay, you'll be connected to a shopping center, and just a quick walk from Henri Matisse Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute walk from Euralille and 8 minutes by foot from Opera House
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and coworking spaces.

Public spaces have free WiFi. A nightclub, a rooftop terrace, and multilingual staff are also featured at Mama Shelter Lille. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Lille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 21 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 21 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)

Mama Shelter Lille Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 291 reviews
Rating 8 - Good. 81 out of 291 reviews
Rating 6 - Okay. 31 out of 291 reviews
Rating 4 - Poor. 7 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean room and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room and great parking. Restaurant staff were excellent.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment and great atmosphere
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities
Staff polite and welcoming. Rooms clean and comfortable. Good shower. Excellent bar and restaurant
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a shorts stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in a great location for acess and parking, cewntral to Lille shoppiong and restaraunt areas. Would stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in a funky hotel. Super friendly and helpful staff. Great breakfast . Perfect stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good place to stay at
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Christopher

Disliked: Property conditions & facilities
Breakfast was very crowded and bowls and cups had run out, everything moved around each morning which was very confusing, hot water for tea also ran out frequently
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Amenities
Fantastic hotel with excellent breakfast. We had cocktails in the bar - superb and ate there one night. All staff were very friendly and helpful. Would definitely recommend the hotel and would stay in a Mama hotel in other cities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly L

Great hotel super convenient for the main squares and cobbled streets of Lille. Dog friendly rooms and restaurant. I do miss coffee in my room is my only "complaint"
Stayed 1 night in Jul 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, quirky hotel very close to Euralille.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Mama!

A great edgy hotel. Loved my stay. The breakfast was great as well.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Convenient modern hotel near the railway stations.

Clean and nicely decorated hotel, conveniently placed in the city center.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, comfy beds and was lovely and clean. Only downside breakfast is expensive
Stayed 2 nights in May 2024
Verified

10/10 Excellent

DILEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel 🌎
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Mama Shelter was a great hotel to stay in, aimed at a younger crowd this hotel was fun and funky. Great atmosphere and decor. The staff were all very friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Suma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and staff are polite. We came from the UK and staff was happy to communicate with us in English. Will definitely stay here again.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located. It's got a nice bar/restaurant and a trendy feel to it. I found it mostly to be a well sound proofed hotel, quiet and peaceful, until the Saturday nigtywhen the bar had a very loud dj set until midnight.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel the only problem is the car parking is not well sign posted.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities

Fab stay

Great hotel, great location, great bar, great staff. Only one complaint room was too hot.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Eóin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely art type hotel. Nice decor - very friendly staff. Parking can be a nightmare. Limited spaces - tricky to know if spaces are available before driving into tight parkade.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Can hear the music in the restaurant in the night from room in the 2nd floor.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Eurostar Lille station. A park is also nearby. I had a relaxing walk in the park after having the buffet breakfast in the hotel. This made a good start of a day. The room is clean and spacious.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Maria Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Nice place, beautiful location, very friendly people. It just was pretty noisy due to parties and dj's..... Don't know if we should/could have known that before, but that was a bit of a negative point.....
Stayed 4 nights in Aug 2022