See all properties

Sure Hotel by Best Western Lille Tourcoing

3.0 star property

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Lille Tourcoing

Daily buffet breakfast for a fee
Lounge
Standard Room, 1 Queen Bed, Non Smoking, Garden View
Garden
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
avenue Henri Becquerel, 3, Bondues, Hauts-de-France, 59910
  • Place, Promenade de Flandre
    ‪5 min drive‬
  • Place, Jehovah's Witnesses Religious Association
    ‪6 min drive‬
  • Place, MUba Eugène Leroy
    ‪7 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Room amenity

Superior Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

Standard Room, 1 Queen Bed, Non Smoking, Garden View

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Billiards
Bercail Hotel
Wambrechies
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 272 reviews
The price is €89
includes taxes & fees
29 May - 30 May
Bercail Hotel

About this property

Sure Hotel by Best Western Lille Tourcoing

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sure Hotel by Best Western Lille Tourcoing offers 52 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Bondues hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Sure Hotel by Best Western Lille Tourcoing. During your stay, you'll be close to Promenade de Flandre. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 3-minute drive from Promenade de Flandre and 8 minutes from André Diligent Museum of Art and Industry
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the family-friendly Sure Hotel by Best Western Lille Tourcoing. Self parking is free.

This 3-star Bondues hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Le Garden - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Garden

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 25

Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 9:30 PM) and Friday - Sunday (7:00 AM - 9:00 PM)

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.35 per person
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 6:30 AM - 9:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Garden Lille Tourcoing

Comfort Garden Lille Tourcoing Bondues

Comfort Hotel Garden Lille

Comfort Hotel Garden Lille Tourcoing

Comfort Hotel Garden Lille Tourcoing Bondues

Comfort Hotel Lille

Comfort Hotel Tourcoing

Hotel Comfort Tourcoing

Hotel Garden Lille

Hotel Lille Tourcoing

Sure By Lille Tourcoing Ex

Comfort Hotel Garden Lille Tourcoing

Sure Hotel by Best Western Lille Tourcoing

Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Hotel

Sure Hotel by Best Western Lille Tourcoing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 479 reviews
Rating 8 - Good. 178 out of 479 reviews
Rating 6 - Okay. 52 out of 479 reviews
Rating 4 - Poor. 15 out of 479 reviews
Rating 2 - Terrible. 8 out of 479 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

4/10 Poor

Raquel

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
À la llegada el hotel estaba apagado y no había personal. Nos costó encontrar el código y la puerta de entrada porque todo estaba a oscuras. Estábamos en la planta mal alta y no hay ascensor para subir las maletas. La habitación con moqueta bastante sucia. La cama era cómoda. El baño bastante mal porque perdía agua por la parte de abajo del lavabo y tuvimos que poner toallas para ir recogiendo el agua. El desayuno poco variado pero correcto. El personal muy amable pero solo lo vimos por las mañanas, cuando llegábamos por la tarde/noche no había nadie
Stayed 2 nights in Dec 2025

6/10 Okay

Lok Sze

It’s quite small
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Twickenham

Stayed 2 nights in Nov 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
L'hôtel est plutôt bien situé à la limite de Tourcoing et à proxité des principales voies de communication, notamment l'A22. L'établissement est plutôt agréable, avec un petit parc à l'arrière, rien à redire sur la propreté de l'ensemble, l'accueil et le confort des chambres. Le petit-déjeuner est complet, sous forme de buffet. Le seul vrai bémol est que les chambres manquent d'éclairage.
Stayed 1 night in Oct 2025

10/10 Excellent

Delcourt

Travelled with family
Liked: Cleanliness, staff & service, amenities
La chambre était moderne et propre avec une très bonne literie. La salle de bain avait une douche suffisamment grande pour se sentir à l'aise. Et pour le personnel je tient à remercier et féliciter les agents d'entretien pour leur formidable travail 👏 Et pour finir j'ai apprécié l'échange avec l'hôtesse d'accueil qui est très sympa par son originalité ,son sourire et sa gentillesse. MERCI et BRAVO à toute l'équipe ne changé rien👍👏
Stayed 1 night in Oct 2025

2/10 Terrible

Olivier

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gwendoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil a été parfait, l'hôtesse m'a accueilli avec bienveillance ma chienne et moi. Le petit-déjeuner est complet, sucré salé, et régulièrement rechargé. Leur jardin est juste exceptionnel, avec potager, petite mare, et même un poulailler. La situation de l'hôtel est au calme et idéal. C'était ma première fois et certainement pas la dernière.
Stayed 2 nights in Sep 2025

8/10 Good

Dorcas Pady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Salvatore, EAST BRUNSWICK

Stayed 2 nights in Jul 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel confortable

Nous avons passé juste une nuit dans cet hôtel. Chambre propre, de taille raisonnable, literie de qualité, grande télévision, salle de douche petite mais fonctionnelle et propre, belle décoration, plateau de courtoisie. Le petit déjeuner était également de bonne facture mais un peu d'attente pour le réapprovisionnement de temps en temps. Très beau jardin où vous pouvez prendre votre petit déjeuner. Salle de jeu avec billard et Babyfoot à disposition. Seule petit ombre au tableau, pas de climatisation et lors de pics de chaleur comme en ce moment, il serait bien d'avoir au moins un ventilateur dans la chambre pour éviter de dormir la fenêtre ouverte car une route passante est proche de l'hôtel. Mais fenêtre fermée, pas de soucis de bruits extérieurs. Bref bon hôtel à conseiller si vous avez un évènement au stade Pierre Mauroy.
Stayed 1 night in Jun 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. The restaurant was closed during my stay which was a little dissapointing
Stayed 4 nights in Jun 2025

8/10 Good

jean-francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour passé dans cet hôtel. Chambre spacieuse et douche top. Bémol : odeur de tabac froid quand je suis entré dans la chambre... Petit déjeuner très complet. Il manque juste un espace restauration pour le soir...
Stayed 3 nights in Jun 2025

6/10 Okay

thierry

Business traveller
Disliked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

STEPHANE

Stayed 1 night in Mar 2025

6/10 Okay

Tracey

Stayed 1 night in Mar 2025

2/10 Terrible

Olivier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

VANIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

yaacov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and service
Stayed 4 nights in Dec 2024

10/10 Excellent

FLORIAN

Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Basic hotel but good area
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024