6/10 Okay
Tara
Travelled with family
26 Sept 2025
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This experience was interesting to say the least. Our reservation was for a double queen room with a couch as pictured but when we arrived the room had only 2 small chairs not couch and the air didnt work. They did accomodate and move us to a larger room with working air, but unfortunately when we walked into the room it smelled awful and like urine. Clearly the room wasnt cleaned. The owner i believe came and cleaned the bathroom. After my kids telling me that night they had crumbs in the beds and dirty blankets and sheet. We asked the next day if the room could be cleaned and bedding changed. The sheets on my bed were changed but not the bedding or my kids sheets or bedding. We also asked for the room to be sweeped. They half way sweeped but all the dirt from the floor was sweeped in the hall right out side our door to be tracked back in. They truely need to up the cleaning services. My kids didnt feel comfortable sleeping on thise bed with the dirty sheets and blankets. Other wise the actual matress was very comfortable and the people were pleastant.
Tara
Stayed 3 nights in Sep 2025