Our stay at this property was unfortunately quite disappointing and stressful for a number of reasons.To start, the check-in process was terrible. Despite it being well past the check-in time, we received no response to multiple messages and phone calls for nearly two hours. Oddly, when my girlfriend called for the first time, the host answered right away—raising the suspicion that my calls were being ignored. The host blamed a poor internet connection, but by that point, we were seriously considering booking a different place as it was getting close to sundown.Once we finally got in, the apartment smelled dusty and stale. The bed sheets were stained and had hair all over them, and the bathroom had dark mold around the edges of the shower and sink. When we reached out to complain, the host took a long time to respond and then blamed *us* for not noticing these issues during our initial call. They eventually sent someone with new sheets—but not until the *evening of the next day*.The problems didn’t end there. The Wi-Fi was very weak and constantly disconnected, making it difficult to use. The TV didn’t work at all. And we never received a single message or any instructions about the check-out process—not even a simple "thank you" or "hope you enjoyed your stay."While the apartment