18 May 2021 by Paulo Vaz
Dear Guest, First of all thank you for choosing the Hotel Tivoli Pala´cio de Seteais for your stay in Sintra. We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra. We are very pleased that you enjoyed our hotel, with a prime location on the hills of Sintra, UNESCO World Heritage town. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. We look forward to welcoming you back on your next stay in Sintra. Best Regards, Paulo Vaz
Valverde Sintra Palácio de Seteais offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. 2 meeting rooms and limo/town car service are available. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Valverde Sintra Palácio de Seteais. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Sintra hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Free self parking
Valverde Sintra Palácio de Seteais offers 30 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Sintra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Restaurante Seteais – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Valverde Sintra Palácio de Seteais offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Leading Hotels of the World.