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Aparthotel

Résidence Zenao Appartements

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Exterior
Property entrance
Standard Studio, 1 Double Bed, Accessible
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
21 Chemin de Rocques, Lisieux, Calvados, 14100
  • Place, Les Buissonnets House of St Teresa
    ‪7 min walk‬
  • Place, Lisieux Cathedral
    ‪16 min walk‬
  • Place, Carmel de Lisieux
    ‪3 min drive‬
  • Airport, Deauville (DOL-Normandie)
    ‪31 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Accessible

Comfort Studio, 1 Double Bed, Accessible

Comfort Studio, 1 Double Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio, 1 Double Bed, Accessible

Standard Studio, 1 Double Bed, Accessible

Standard Studio, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Studio, 2 Single Beds, Accessible, Refrigerator & Microwave

Comfort Studio, 2 Single Beds, Accessible, Refrigerator & Microwave

Comfort Studio, 2 Single Beds, Accessible, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Studio, 2 Double Beds, Accessible, Kitchenette

Family Studio, 2 Double Beds, Accessible, Kitchenette

Family Studio, 2 Double Beds, Accessible, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Studio

  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Le Grand Hôtel de l'Espérance
Lisieux
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 253 reviews
The price is €81
includes taxes & fees
28 Jun - 29 Jun
Le Grand Hôtel de l'Espérance

About this property

Résidence Zenao Appartements

Along with a microwave in a common area, this smoke-free aparthotel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a TV in a common area are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests.
Résidence Zenao Appartements offers 44 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Lisieux aparthotel provides complimentary wireless Internet access. 80-cm flat-screen televisions come with premium digital channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Résidence Zenao Appartements. During your stay, you're just a quick walk from Les Buissonnets House of St Teresa. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge). This comfortable aparthotel has 44 apartments on 3 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities, and an elevator
  • 10 minutes by foot from Les Buissonnets House of St Teresa and a 3-minute drive from Lisieux Cathedral
  • Pets welcome for a fee
Résidence Zenao Appartements offers its guests a garden, a picnic area, and laundry facilities. Public spaces have free WiFi. Résidence Zenao Appartements also features a communal living room, an elevator, and a microwave in a common area. Free self parking is available.

This 3-star Lisieux aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 9 for adults and EUR 9 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 80-cm flat-screen TV with premium digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 7 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping

Location highlights

  • In a historical district
  • In a shopping district
  • Near a train station
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 44 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.95 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZENAO Appart'hotel Lisieux Apartment
ZENAO Appart'hotel Apartment
ZENAO Appart'hotel
Zenao Appartements Lisieux
ZENAO Appart'hotel Lisieux
Résidence Zenao Appartements Lisieux
Résidence Zenao Appartements Aparthotel
Résidence Zenao Appartements Aparthotel Lisieux

Résidence Zenao Appartements Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 120 reviews
Rating 8 - Good. 52 out of 120 reviews
Rating 6 - Okay. 12 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 6 out of 120 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful, the apartment was clean with a very comfortable bed and nice facilities including kitchenette and a wet room. Within easy walking distance of shops, Carmel and Basilica. The parking was conveniently directly by the entrance.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities, communication
Accueil très courtois. Appartement très propre, simple mais avec l'essentiel. L'hôtel est un peu (un peu) excentré, ce qui lui fait bénéficier d'une qualité de calme très appréciable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, communication
Ambiance générale de l'établissement très "froide", vieux bâtiment des années 50 mais prestation de l'appartement à la hauteur de mes attentes, seul les oreillers étaient de mauvaise qualité
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sébastien

Liked: Cleanliness, room comfort, communication

residence zenao super

acceuil super,chambre propre,vraiment super
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Veronique

Liked: Cleanliness, room comfort, communication
Accueil très chaleureux Je trouve que c’est un peu dommage de devoir vider les poubelles
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, room comfort

séjour au calme à Lisieux

pas beaucoup de communication avec le personnel de la résidence. Heureusement un monsieur nous a indiqué l'emplacement et du parking et de notre logement. Remarque:le prix payé était supérieur au prix annoncé
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

odile

Liked: Cleanliness, room comfort, communication

bon séjour

Agréablement surpris. Logement propre et bien équipé.Calme au rendez vous. Avoir un porte serviettes dans la salle de bain et rectifier les sites annonceurs qu'il n'y a pas de produits de toilette.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Appartement propre et confortable mais il faut préciser que l'appartement se trouve dans un immeuble résidence senior ambiance très hôpital ou maison de retraite et la salle de bain est vraiment une salle de bain d'hôpital et vieille ce n'est pas agréable du tout....désagréable pour des vacanciers.....
Stayed 1 night in Apr 2025
Verified

8/10 Good

Nadege

Liked: Cleanliness, room comfort, communication
Insolite
Stayed 1 night in Oct 2024
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, room comfort, communication
Accueil agréable..logement dans un autre bâtiment. Parking possible,quartier calme . Ce qui nous a surpris, c est de payer la taxe de séjour pour 2 pour 1 nuit 7,28€ au lieu de 3,60€ ..! Nous avons demandé une explication après avoir réglé, nous avons l’impression que la Résidence fait régler aux hôtes des taxes non expliquées sur notre facture hotel.com .
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ursula

Liked: Cleanliness, communication
Nous n'y sommes restés qu'une nuit en transit. Nous avons aimé l'appartement et avons reçu un accueil très chaleureux.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marie-José

Liked: Cleanliness, amenities, property conditions & facilities
Bon rapport qualité prix, bien pour séjour de.passage.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, room comfort, communication
Superbe endroit
Stayed 1 night in Oct 2023
Verified

8/10 Good

Nicolai

Liked: Cleanliness, room comfort, communication
Very peaceful and quiet place.
Stayed 4 nights in Apr 2022
Verified

4/10 Poor

Franck

Disliked: Cleanliness
Suite à la tempête, la porte d entrée motorisée était endommagée Arrivée dans la chambre ou studio standard, comme il appelle cela, je pense c’est un lieu de méditation Une des chaises étaient cassées et a été remplacée à notre demande, je pense que le mobilier de chaque chambre n est pas vérifié
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Alexis

Disliked: Cleanliness, communication

Résidence inadaptée !

Accueil déplorable, résidence plutôt déconcertante puisque partagée avec une résidence senior…. Pas chaleureux du tout et fréquentation douteuse (cries dans les couloirs, isolation phonique déplorable). Il vous sera demandé à votre départ de sortir votre linge, vider les poubelles, etc etc… N’est pas hôtelier qui veut!!!
Stayed 1 night in Feb 2022
Verified

8/10 Good

Raphaël

Liked: Communication
Disliked: Room comfort

satisfaisant pour le prix

Studio 1 pièce très pratique, assez propre, près des lieux de pèlerinage de Lisieux, parking au pied de l'immeuble. Juste une remarque sur la matelas, un peu "creusé", signalé à la direction.
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

MARCACCENI

Liked: Cleanliness

Séjour moyen

Ancien bâtiment reconverti en hôtel, propre à l'intérieur et rénové mais abandonné à l'extérieur. Très hautes herbes car non tondues au fin fond d'un chemin. Etablissement trop isolé de la ville, avec un manque de matériel pour le confort au quotidien, salle de bain très spacieuse mais manque de patères, de sèche-serviettes, de produits d'entretien et d'hygiène, vaisselle au compte-gouttes comme par exemple 2 verres pour 2 personnes ! Pas de Wifi du tout. Le détecteur de présence dans les couloirs ne fonctionnent pas, etc.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
La chambre appartement est très spacieuse. Cette dernière est très bien pour les PMR, sauf l'accès de quelques marches dans le hall d'entrée.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Philippe

Exterieur tres mediocre,passur les photos bien entendus .....
Stayed 1 night in Aug 2021
Verified

8/10 Good

Laura

Liked: Cleanliness, room comfort
Nous avons ete bien accueilli dans l hôtel. Logement bien propre. Pour le petit petit-déjeuner mieux faire, pas beaucoup de choix. Je conseille cette établissement.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Morgan

Liked: Cleanliness
Petite escapade en amoureux à 30mn de Deauville, cet appart hôtel se situe dans un lieu calme et reposant. Petit studio très grand suffisant pour y se sentir confortablement installé. Le personnel est très accueillant et souriant ce fut un week end agréable. Seul petit bémol pour ma part c'est le matelas qui se trouvait trop mou mais nous avons tout de même apprécier ce séjour reposant.
Stayed 2 nights in Jul 2020
Verified

2/10 Terrible

Jean

Disliked: Room comfort

Un hôpital

Ne correspond pas à la photo
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Ron

Liked: Staff & service, room comfort
Disliked: Cleanliness

Pas glamour ... mais pratique

Chambres fonctionnelles dans résidence seniors et étudiantes ... salle de bain style hôpital, chambre spacieuse et claire. Bonne literie récente ... tout est très fonctionnel. Contrepartie aucun charme ... et nettoyage des sols à améliorer. Accueil efficace et souriant. Pour un prix équivalent mieux qu'un hôtel premier prix
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ma nuitée au Zénao

J'ai apprécié le calme qui régnait dans la résidence. Literie confortable. J'aime également le côté coin cuisine qui laisse la liberté de prendre ses repas et déjeuners en toute indépendance, et puis la spacieuse salle d'eau avec douche à l'italienne.
Stayed 1 night in Nov 2019