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19 Duke Street

3.0 star property

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Photo gallery for 19 Duke Street

Exterior
Reception
Deluxe Double or Twin Room
Classic Double Room
Deluxe Double or Twin Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
19 Duke Street, Liverpool, England, L1 4AA
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

19 Duke Street

A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
19 Duke Street offers 25 accommodations with espresso makers and safes. Each accommodation is individually decorated. 40-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at 19 Duke Street, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Steps from Liverpool ONE and 7 minutes by foot from Royal Albert Dock
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 3-star Liverpool hotel is smoke free.

Ninello's - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ninello's

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space

Accessibility

  • 4 steps to reach entrance
  • High-pile carpet in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

19 Duke Street Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 105 reviews
Rating 8 - Good. 21 out of 105 reviews
Rating 6 - Okay. 2 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel, great location, clean and good value.
Stayed 1 night in May 2026

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position of hotel is excellent for getting around the city centre. Clean room, a minor mishap in the en-suite but staff dealt with it quickly when reported. Overall it was a lovely stay and quiet and I wouldn’t hesitate to stay there again.
Stayed 1 night in May 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel close to L1
Stayed 1 night in May 2026

8/10 Good

Magne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Short walk to all we needed. Steep stairs to our room at the top. Could have had an outlet in the bathroom. Else the room was nice.
Stayed 3 nights in Apr 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to everything. Quiet, unassuming building. Parking garage near for overnights. Excellent staff
Stayed 1 night in Apr 2026

8/10 Good

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026

10/10 Excellent

Declan

Stayed 2 nights in Apr 2026

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and lovely room, although no spa bath as advertised-would advise check directly with hotel in advance if you specifically want this. Great location in walking distance of Liverpool One and Albert Dock.
Stayed 3 nights in Apr 2026

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the centre of the city, close to shops, restaurants, pubs etc. Rooms are of a decent size (bed was huge!). The room had full amenities ie tea/coffee facilities, TV, hairdryer etc. My only criticism is that the bedroom didn't have a mirror (although there is one in the bathroom). Bathroom was large and clean. Staff were friendly and helpful. Although the hotel doesn't have its own car park, they did recommend a covered car park nearby which was convenient. Overall, I would recommend this hotel to anyone visiting Liverpool. 😊
Stayed 1 night in Apr 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion.
Stayed 2 nights in Apr 2026

10/10 Excellent

Paul

Stayed 1 night in Apr 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely rooms and lovely helpful staff. Great price too would definitely stay again
Stayed 1 night in Apr 2026

8/10 Good

ANANDHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property- elegantly decorated. Toiletries limited. Towels, although clean, were worn.
Stayed 1 night in Apr 2026

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect for us. Great location, friendly staff, spacious rooms and excellent value. Definitely recommend!
Stayed 1 night in Apr 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in exactly the right place for Liverpool city centre. Very clean and well thought out. All the staff are excellent, would definitely recommend to everyone.
Stayed 2 nights in Apr 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great sleep, great lication
Stayed 4 nights in Apr 2026

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yrs
Stayed 2 nights in Mar 2026

10/10 Excellent

Olivia

Stayed 1 night in Apr 2026

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Hotel was right in the heart of town, our room was at the back, so no noise.
Stayed 1 night in Apr 2026

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stayed for two nights in a superior room and left feeling disappointed overall. Positives first: the staff were very friendly and welcoming, the location is excellent for the city centre, and the shower was lovely. However, several issues affected our stay. The room had no proper curtains, so light came through the blinds, making it hard to sleep. There was also a skylight with a blind that couldn’t be closed due to its height, which made this worse. The TV had signal problems and eventually only showed half the screen. Furniture was poor—just one chair, and it had three wobbly legs. Storage and layout were not well thought out. There was only one small chest of drawers, which also held the coffee facilities, so there was no proper dressing table. The kettle couldn’t reach the nearest socket, so we had to boil it on the floor. The mirror setup was inconvenient: a full-length mirror near the entrance had no lighting, and a smaller mirror wasn’t near a socket for drying or styling hair. Overall, the room did not match the superior standard or the photos advertised. While the staff and location were great, the room itself needs significant improvement.
Tv screen kept going to half a screen after a bit
Had to put kettle on floor to boil water
Blinds no curtains one window panel didn’t have window film on and outside was full of weeds and rubbish
Stayed 2 nights in Apr 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Apr 2026

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, clean room, great location. What more could you want?!
Stayed 1 night in Apr 2026