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Dockside Aparthotel, Bw Signature Collection

3.0 star property

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Photo gallery for Dockside Aparthotel, Bw Signature Collection

Electric kettle, dining tables
Exterior
Exterior
Property amenity
40-inch TV with digital channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
19 Keel Wharf, Liverpool, England, L3 4FN
  • Place, ACC Liverpool
    ‪1 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Dockside Aparthotel, Bw Signature Collection

Hotel with a 24-hour front desk, 5-minute walk to Royal Albert Dock
This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free WiFi in public areas.
Dockside Aparthotel, Bw Signature Collection offers 48 accommodations with hair dryers. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
During your stay at Dockside Aparthotel, Bw Signature Collection, you're just a quick walk from Royal Albert Dock. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Just a 5-minute walk from Royal Albert Dock and 7 minutes by foot from The Beatles Story Museum
As a guest of Dockside Aparthotel, Bw Signature Collection, you'll find a front-desk safe and an elevator. WiFi is free in public spaces. A complete renovation of Dockside Aparthotel, Bw Signature Collection was completed in August 2024.

This 3-star Liverpool hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 5:00 AM to 10:00 AM for a fee: GBP 6.95 for adults and GBP 6.95 for children

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 6.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dockside Aparthotel, Bw Signature Collection Hotel
Dockside Aparthotel, Bw Signature Collection Liverpool
Dockside Aparthotel, Bw Signature Collection Hotel Liverpool

Dockside Aparthotel, Bw Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 124 reviews
Rating 8 - Good. 29 out of 124 reviews
Rating 6 - Okay. 17 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lilly on reception was friendly, helpful and excellent in her role. She checked us in early, the electric tripped in our bedroom and she came up right away and fixed. Thank you Lily. The only complaint about the outside are was it appeared to be in the process of being renovated
Stayed 2 nights in Aug 2025

8/10 Good

Janusz

Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Katrina

Travelled with family
Liked: Room comfort

Good Location and size

Great location, view of the dock and friendly staff. The apartment itself was a good size and in good condition. The apartment was advertised as a 6 person apartment however the kitchen was not equipped for 6 people. There was no lock or latch for the bathroom which was awkward as 5 people were staying in the apartment. A few things were broken which i wouldn't expect.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous long weekend!!

Lovely clean apartment, very comfortable beds. Excellent location for convention at M&S Arena. Will definitely visit again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Travelled with family

noisy plumbing kept us awake.

Apartments are refurbish, and very basic. We had a problem with noisy plumbing keeping us awake. Great view and staff were very friendly.
Stayed 4 nights in Jul 2025

6/10 Okay

Jojo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Expectations not met

En-suite shower and bath has no hand soap, no shampoo and body wash soap, and no towel rail. The wash sink tap in the walk-in was not fixed in place firmly. There was a hand soap and shower gel but a quarter left in the bottle - requested to refill but was not never done.
Stayed 1 night in Jul 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Bill

Stayed 4 nights in Jul 2025

10/10 Excellent

Cáoila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

Awful mattresses and subsequent lack of sleep

The mattresses were absolutely awful, as were the two fire alarms during the first night. Apartment was clean, but not when equipped and the second bedrooms window did not open. Not ideal during a heatwave. Good location for the ACC however.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness

A disappointing experience

Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Apartment was nice and clean but it was really noisy outside with people arguing after their night out. The fire alarm also went off 3 times and we had to evacuate each time because of guests vaping in their room
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments was comfortable and larger than expected. It had basic facilities including a kettle and coffee. The block has no foyer and the reception area was tiny and functional, more what you would expect with an apartment block them with a hotel. Staff were friendly and helpful Though not always on site. When I came back to collect my case it was unsupervised and I was unable to find any staff numbers.
Stayed 3 nights in Jun 2025

6/10 Okay

Paul

Travelled with family
Liked: Property conditions & facilities

Liverpool dockside apartment

It was not like the photos advertised. It was a lot smaller.The building is not the same building in the photos this one looks very drab.The beds are awful,spongy,uncomfortable. The cleanliness was good but some areas like the window step area was dirty in both corners. The fob key wouldn't work. They only give you 1 key to the apartment which means that a family of 4 adults 2 children have to ask for access by the staff if you dplit up on a walk etc.
Stayed 1 night in Jun 2025

6/10 Okay

Janette

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has not been open long, but the furniture is already showing signs of wear so I don’t know what it will be like in a year or so. The windows were filthy outside so the view of the dock can only be experienced with the windows open.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

SALLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely apartment with view over the docks and a 5 minute walk to the best bakery ever! Staff were friendly and it was good value.
Stayed 1 night in Jun 2025

8/10 Good

Lorna

Liked: Staff & service
Disliked: Room comfort
Very friendly staff, good location and apartment size. Very poor quality mattress not comfy at all
Stayed 1 night in Jun 2025

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great experience.
Stayed 3 nights in May 2025

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with very friendly staff. The girls on the front desk were very helpful.
Stayed 1 night in May 2025