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Aparthotel

EPIC Duke Street Townhouse

3.0 star property

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Photo gallery for EPIC Duke Street Townhouse

1 bedroom, blackout curtains, soundproofing, iron/ironing board
Flat-screen TV
Family Apartment
Shower, free toiletries, hair dryer, towels
1 bedroom, blackout curtains, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
Duke Street, 153, Liverpool, England, L1 4JR
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Royal Albert Dock
    ‪10 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Apartment 101 - One-bedroom

Shower, free toiletries, hair dryer, towels

Apartment 101 - One-bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment 102 - One-bedroom duplex

Apartment 102 - One-bedroom duplex

Apartment 102 - One-bedroom duplex

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment 105 - Studio

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Apartment 105 - Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Apartment 106 - Two-bedrooms

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Apartment 106 - Two-bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment 107 - Two-bedrooms

Flat-screen TV

Apartment 107 - Two-bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment 203 - Two-bedroom duplex

Apartment 203 - Two-bedroom duplex | Living area

Apartment 203 - Two-bedroom duplex

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment 301 - Two-bedrooms

Apartment 301 - Two-bedrooms

Apartment 301 - Two-bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About this property

EPIC Duke Street Townhouse

Georgian aparthotel in Liverpool
This smoke-free aparthotel features express check-out and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request.
EPIC Duke Street Townhouse offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at EPIC Duke Street Townhouse, you're just a quick walk from Liverpool ONE. You'll find features like free WiFi in public areas. This comfortable aparthotel has 20 apartments on 4 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Amenities include an elevator
  • Within a 15-minute walk of Royal Albert Dock and Liverpool ONE
As a guest of EPIC Duke Street Townhouse, you'll find express check-out and an elevator. Public spaces have free WiFi. A complete renovation of EPIC Duke Street Townhouse was completed in January 2021.

This 3-star Liverpool aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 25 per day; reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 20 units
  • 4 floors
  • Georgian architecture
  • Housekeeping (on request)
  • Renovated - January 2021
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1260 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: GBP 20 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Duke St Townhouse
Epic Duke Street Liverpool
EPIC Duke Street Townhouse Liverpool
EPIC Duke Street Townhouse Aparthotel
EPIC Duke Street Townhouse Aparthotel Liverpool

EPIC Duke Street Townhouse Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 7 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 8 out of 65 reviews

8.0/10

Cleanliness

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Macaulay

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Morgan

Travelled with group
Liked: Cleanliness, room comfort
The actual hotel is lovely, exactly like the pictures, smooth check in ect, the only problem is that if your on a higher floor the person underneath must seem to think that walking is an inconvenience and worth a noise complaint. Sadly in my case I had very awlward guest staying underneath which painted us out to be bad stayers, we stayed mindful of them but every minor noise made by walking on the floor seemed to be a problem, which we couldn’t control as the sound of floorboards is the sound of floorboards, especially when this is an apartment which means it’s sleeps a group not just one or two people. As I know it will end up working out it favour of the person making a complaint as always. But unfortunately if your planning on walking round at ant point in your night it’s clearly a problem
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Travelled with group
Disliked: Cleanliness, room comfort
Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best.
Stayed 3 nights in May 2025

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Not enough cups 3 staying only 2 cups,room key did

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sanjay

Business traveller
Liked: Amenities, property conditions & facilities
Nice central location with good facilities
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, room comfort

Spacious

Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay
Stayed 1 night in Apr 2025

10/10 Excellent

Arshia

Liked: Cleanliness, amenities, property conditions & facilities
very convenient, excellent location and property was maintained well
Stayed 1 night in Apr 2025

8/10 Good

Gemma, bolton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use.
Stayed 1 night in Apr 2025

8/10 Good

ciaran

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, room comfort
Apartment was good, beds really comfortable, good size rooms, location was perfect for us!
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, room comfort

Beautiful apartment

Stayed 1 night in Feb 2025

8/10 Good

A

Travelled with family
Liked: Cleanliness, room comfort

Comfortable, clean & excellent location.

Very comfortable & clean, also surprisingly quiet considering how near to central Liverpool. 2 points that let it down slightly were:- 1) Fire doors on every door, we didn't like this as felt cut off from each other. 2) TV had no digital/freeview channels so was dependant on signing into streaming apps using our own account(s). Overall was a good stay, location is excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great property for our family to explore the city. Large, clean and central location.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment - perfect for our group of friends for our stay in Liverpool. Really easy self check in process - Highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Tia

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, room comfort

Fab night out

We had difficulty in contacting persons as when we arrived there was no key in the key box We then had an issue with the main toilet not flushing The property was outstanding and we thoroughly enjoyed our stay and would stay again
Stayed 1 night in Jan 2025

2/10 Terrible

Ross

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Lillie

Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Nir

Travelled with group
The room had no heat on a cold night and the tv remote didn’t work (i assume the batteries were dead). I also had to pay to store my luggage for 2 hours at a different hotel. I will never take another place without a reception.
Stayed 1 night in Nov 2024

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Amenities
We were very UNHAPPY about being charged the full fifty pound damage deposit for losing the plastic door fob. Ten pounds might have been reasonable but the entire fifty was very excessive! Especially since we washed all the dishes and left everything the way we found it. MY ADVICE IS TO LEAVE THE KEY FOB IN THE LOCK BOX AND JUST USE THE CODE. The beds were three queens and a 3/4 couch when they had advertised 3 kings and a full. It was decently comfortable, however the stovetop would only cook one thing and then it overheated or something and you had to wait an hour or more to use it again. No cooking utensils, only silverware.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Shocking customer service!

Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.
Stayed 3 nights in Sep 2024