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Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

Reception
Economy Double Room
Deluxe Double Room, City View
Reception
Economy Double Room

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Front of property
easyHotel Liverpool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
3.9 out of 5, Good, 1,000 reviews
The price is €41
includes taxes & fees
9 Feb - 10 Feb
easyHotel Liverpool

About this property

Hillcrest Liverpool Central

Hotel in Liverpool, steps from Liverpool ONE
A 24-hour front desk and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Hillcrest Liverpool Central offers 54 accommodations with complimentary toiletries and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
During your stay at Hillcrest Liverpool Central, you're just a quick walk from Liverpool ONE. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Steps from Liverpool ONE and 8 minutes by foot from Royal Albert Dock
WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Hillcrest Liverpool Central Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 122 reviews
Rating 8 - Good. 29 out of 122 reviews
Rating 6 - Okay. 20 out of 122 reviews
Rating 4 - Poor. 22 out of 122 reviews
Rating 2 - Terrible. 25 out of 122 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Clean room, near to the shops. The only redeeming factor. Bed was a 4ft. NOT a double bed as advertised. My wife and i were crammed together on a very poor quality bed, thin, cheap mattress literally sitting on a chipboard box. I never slept a wink. The TV didn't work, not able to access live TV. The window looked out onto steelwork and green mildewed rendered walls, zero view. £102 , and possibly the worst place i have ever stayed, and i stay in Manchester every week. The lift hasn't worked for weeks, so we were forced to trapse up and down four floors (8 flights) of steep horrible steps. When we checked out, no one asked how the room was... AVOID! THEY DONT CARE!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Wilmslow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Anastasios

Stayed 1 night in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025

6/10 Okay

Kevin C

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Unfortunately the lift wasn't working so had to walk up 6 floors.
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely shocking hotel rude staff and full of junkys
Stayed 1 night in Oct 2025

6/10 Okay

Sandr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us!

Staff helpful. Room was very small, very basic, bed was tiny. No view. Stairway was grubby and intimidating, was worried about fire risk too. even though we had already paid, we didn’t stay. Location was good but the price did not match the room or hotel standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got this as let down from another accommodation lift wasn’t working but wasn’t to fussed as the room I got for the reduced priced was excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Terry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about this property . We were.5 floors up with no lift no email to let me know .it was broken I would have cancelled. If informed. Rooms tiny smelly stuck of weed..got moved to lower floor but that room was worse . The place is a wreck look elsewhere
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service
Lifts not working and stairs a bit taxing.
Stayed 1 night in Sep 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very central was clean on arrival unfortunately the lift was broken but would stay again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gunther

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift has not been working for over 6 months, no attempt to repair. Accommodation was no the 5th floor. Reception on lower ground floor. Despite being informed after my booking I had no reply to state which floor my accommodation would be. Impossible scenario at check in.
Stayed 2 nights in Sep 2025

4/10 Poor

Lin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very basic but serviceable. Good location.

Unfortunately, the lift was not working whuch meant a rather gruelling climb up uneven and narrow steps to the 6th floor. 8 floors in total as reception is UG. Not brilliant. The bedroom was fine, but the mattress almost flat with overuse. No springs left. The en suite very shabby with the basin hanging at an angle. On the positive the wayer was hot. Nice touch with a clean kettle and hot drinks in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

C

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025

2/10 Terrible

Kathryn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was advertised as delux… far from. Room advertised as having a city view… one small window almost too high up to see out of and limited view. Room on top floor and lift out of action. Only told on arrival. Not a great experience.
Stayed 1 night in May 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mohamed

Business traveller
Disliked: Room comfort
Stayed 1 night in Aug 2025