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Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Property class: 3

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Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

An indoor swimming pool with clear glass walls, a view of the outside, and a lifeguard chair.
A hotel lobby with a black and white patterned carpet, brown leather chairs, a popcorn machine, and a stone wall with a television.
An outdoor patio area with tables and chairs, large umbrellas, and a brick building in the background.
A bar area with a marble countertop, multiple bar stools, a television mounted on the wall, and a selection of bottles and glasses.
A hotel with a modern building, a parking lot, and a landscaped area with trees.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪15 min walk‬
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for 1 King Bed Non-Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

1 King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

Bathroom

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV on a dresser, a lamp, and a door.

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a coffee maker.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a TV, two chairs, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, and a window with curtains.

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

A hotel room with a large bed, a desk with a TV, two chairs, and a window with curtains.

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,074 reviews
The price is €73
includes taxes & fees
13 Sept - 14 Sept
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers 198 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 3 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Onondaga Lake Park and a few minutes from Destiny USA
  • Free airport shuttle service
  • Pets welcome for a fee
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 30000 square feet (2700 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Randolph Hotel Liverpool/Syracuse/Airport West, Trademark. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Randolph Hotel Liverpool/Syracuse/Airport West, Trademark was completed in June 2026.

This 3-star Liverpool hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Salt Stone lounge - This bistro serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salt Stone lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 9 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

Reviews

6.4
Rating 10 - Excellent. 257 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 195 out of 1008 reviews
Rating 4 - Poor. 170 out of 1008 reviews
Rating 2 - Terrible. 188 out of 1008 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marvin

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

YASMELYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good i will stay there again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Comfortable and great price range.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure and air conditioning was wonderful
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

William N

Liked: Cleanliness, staff & service
OK for an overnight stay on the road
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jackson

Yes parking was great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
My overall stay was good.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Gregory Gordon

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs to refurbish or finish refurbishing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness
Everything was good, staff was amazing and helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Exceptional Service" My recent stay at the Randolph Hotel was a very good experience overall. As someone traveling through the Syracuse area, the location was unbeatable—situated right off the Thruway and only about a 10-minute drive from Syracuse Hancock International Airport (SYR).
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and kind gentle staff THANK YOU
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Teon

Liked: Cleanliness, staff & service, amenities
The breakfast, staff and stay.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently in the process of updating the property obviously. But having said that, the staff were very helpful and corrected any issues. Would definitely stay there again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I have stayed in. The staff treated me like family. If I ever have to come back to Syracuse again, I would definitely stay here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy excellent service I really recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will one day be a great hotel. Hope to return soon and often.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Juliet

The hotel could use some updating.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
We had a very complicated check in with 6 reservations spread out over 4 days and Clive streamlined the process making it seem less for our family. Thanks so much for making something complicated very easy for us.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nickeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning, it was an honor staying there staff very courteous and wonderful parking no issues rooms were clean I can’t complain about anything front desk you guys are amazing! 8 min airport ride can't beat that and I like that a lot of amenities are close by…5 star I'll definitely stay again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service
The hotel is undergoing renovations, and it shows. The staff was friendly and helpful. They found a light for the room when it had only one. The room was clean and the beds are comfortable. I would light to see it back up to speed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
The was spotless and the staff was great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Hospitable staff. And clean room.
Stayed 2 nights in Apr 2026