A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Housekeeping is available on request.
White Star Line Hotel offers 64 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). A nightly turndown service is provided and housekeeping is offered on request.
During your stay at White Star Line Hotel, you're just a quick walk from Liverpool ONE. You'll find features like free WiFi in public areas, plus a bar and concierge services.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Enjoy drinks at the bar/lounge
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 4-minute walk from Liverpool ONE and 5 minutes by foot from Liverpool Pier Head Ferry Terminal
As a guest of White Star Line Hotel, you'll find tour/ticket assistance, concierge services, and an elevator. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.
This Liverpool hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping on request
Tour and ticket assistance
Turndown service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: EUR 150 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
White Star Line Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 10 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 10 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 10 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
7.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
8/10 Good
Rachel
Travelled with partner
25 Jan 2026
Liked: Cleanliness, amenities
We have stayed here before making because of the hot tub in the room. The hotel does def need some updating, the decor is a bit shabby but the room was clean and bed was comfy so all good
Enjoyed stay in a large warm clean room with a comfortablebed. Bath was super. Good breakfast. With one exception staff at least looked at you when serving you and wnt out of their way to help. It is different and has a character of its own different to chain hotels.
I look forward to staying again.
Geoffrey
Stayed 1 night in Jan 2026
4/10 Poor
Karl
19 Jan 2026
Liked: Amenities
Check in could have been quicker and a 4 pm checkin is late but the main disapointment was the standard of the room it was big with 2 double beds with poor quality uncomfortable matresses, the tv on the wall was no where near strait and would only pickup bbc tv and radio.There was a jacuzzi which didn't have a plug generally the room felt tired
Room was very spacious with great decor and very clean throughout
Colin
Stayed 1 night in Dec 2025
8/10 Good
courtney
Travelled with family
22 Dec 2025
Liked: Staff & service, amenities
Such great value for money
- lovely staff
- amazing location
-Fantastic room
-great atmosphere
Just overall abit dated, very old building but we would 100% stay here again
One of the two double beds was awful, old springs and very uncomfortable.
Woken up at 3 and 4 in the morning by adjoining rooms - drunken guests shouting and banging doors.
The bathroom was very old, extractor and cabinet light not working.
All looked very tired - definitely wouldn’t stay there again.
Barry
Stayed 1 night in Dec 2025
10/10 Excellent
Marie
11 Dec 2025
Liked: Cleanliness, staff & service, amenities
The staff were great. Hotel is a very old building but very clean and beautifully comfortable. Our room was fabulous with two beds, settee and a small kitchen