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Casben Hotel

3.5 star property

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Photo gallery for Casben Hotel

A modern lobby with a glass coffee table, a sofa, and a decorative wall.
A modern interior with a glass ceiling, decorative swirls, and a seating area with a blue accent wall.
A modern dining area with white tables and chairs, a red carpet, and vertical string lights.
A modern lobby with a white sofa, a reception desk, and a large mirror.
A modern hotel building with a prominent sign reading "Casben Hotel."

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Av. Isidro Ayora y Nueva Loja, Frente a Mirasol, Loja, Loja, 110101
  • Place, Jipiro Park
    ‪3 min walk‬
  • Place, Universidad Técnica Particular de Loja
    ‪14 min walk‬
  • Place, Loja City Gates
    ‪19 min walk‬
  • Airport, Ciudad de Catamayo (LOH)
    ‪63 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a headboard, two bedside tables with lamps, and a single pillow with a logo.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a mirror.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom, Accessible

A hotel room with a wooden headboard, a bed with white bedding, and three pillows with a logo.

Standard Single Room, 1 Bedroom, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Bedroom, City View

A hotel room with two beds, a wooden headboard, a bedside table, and a large window.

Comfort Double Room, 1 Bedroom, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Casben Hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
Casben Hotel offers 31 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Loja hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
During your stay at Casben Hotel, you're just a quick walk from Jipiro Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Tintorera
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Jipiro Park and a 2-minute drive from Loja City Gates
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Casben Hotel. Self parking is free.

This 3.5-star Loja hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Tintorera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tintorera

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casben Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casben Hotel Loja
Casben Loja
Casben
Casben Hotel Loja
Casben Hotel Hotel
Casben Hotel Hotel Loja

Casben Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly & professional. The room was everything we wanted. The gym was well appointed. Very close to transport.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Angélica

Liked: Staff & service, amenities, property conditions & facilities
j
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Romel

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel acogedor pero pequeño. El precio muy algo para lo que ofrece. La habitación estuvo bien aún tenía olor a humeda. Es un hotel acogedor pero nada especial.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
This was probably the worst value hotel of my entire life. Had to choose a hotel in a hurry to enter almost immediately and chose this one on the basis that it supposedly has a restuarant according to expedia and hotel website. There is a restuarant but its only open for breakfast so arriving after dark in not the most salubrious part of the city you have to take to the streets to find food and NOWHERE in the hotel can you get a cup of tea outside 8am - 10am. No room service nor hotel - specific informaton provided in our room, just a couple of general, glossy tourist board publications largely based on advertising not info. Similar hotels that charge half the price in Quito and Cuenca are double glazed so silly really to expect that a hotel charging $185 per night in Loja, right next door to a bus terminal would do the same. We got no sleep at all due to the neighbourhood noise and were overcome at 4am by 'toilet' kinda smells which at daylight we assumed were coming from an exhaust pipe that vented just below our window. Grab bar in shower having gaping holes in the wall due to poorly thought out fitting is completely irrelevent but probably points to something larger in that there was a very dangerous loose base plate in the bathroom door frame that had screws sticking right out of it handily ready to take a chunk out of an unsuspecting bare foot (not ours though luckily). There are much better hotels in Loja for a lot less cost, choose one of them!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

muy bien
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020