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Candlewood Suites London South by IHG

2.5 star property

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Photo gallery for Candlewood Suites London South by IHG

Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
855 Wellington Road South Suite B, London, ON, N6E 3N5
  • Place, Landmark Cinemas 8 London
    ‪3 min walk‬
  • Place, Westminster Ponds
    ‪10 min walk‬
  • Place, White Oaks Mall
    ‪13 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom (Loft)

Loft, 1 Bedroom (Loft)

Loft, 1 Bedroom (Loft)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Sofa Bed)

Room, 1 Bedroom (Sofa Bed)

Room, 1 Bedroom (Sofa Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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4.2 out of 5, Very good, 1,000 reviews
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About this property

Candlewood Suites London South by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites London South by IHG offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.
During your stay at Candlewood Suites London South by IHG, you're just a quick walk from Landmark Cinemas 8 London. Features include free WiFi in public areas and free self parking, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities, and a multilingual staff
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An indoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites London South by IHG. Free self parking is available. A complete renovation of Candlewood Suites London South by IHG was completed in October 2025.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Candlewood Suites London South by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Renovated entire property - October 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 33.9 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19 per person
  • Pet fee: CAD 33.9 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.

Candlewood Suites London South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, room was clean and ready to go for our check in. Pool was great. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lenna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and the room was great. Love the full size fridge!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Hotel had good amenities with lota of stuff very close distance. The 24/7 Tea and coffee was great and the snacks from the market were well priced. Hotel pool is currently under renovations and needs some attention as it was not well ventilated and was not very clean. Overall the stay was pretty good.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Marcy

Liked: Cleanliness, property conditions & facilities
The room itself was very nice, however customer service was terrible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bryana

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dana

Na
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Muhammad Uzair Mahmood

Liked: Cleanliness, amenities, property conditions & facilities
I was very satisfied with every aspect of my stay. The front desk staff was exceptionally welcoming and pleasant, and the room itself was clean and spacious. The pool facilities were also enjoyable, contributing to an overall positive experience. I would also like to mention that after booking the hotel, I had the opportunity to read other reviews, which were not entirely favorable. Honestly, had I seen those reviews beforehand, I might have hesitated to book. However, I am truly glad that I proceeded with the booking, trusting in IHG. It was a very good experience overall.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Abdikarim

Disliked: Cleanliness, staff & service
Lied about my room not being ready, tried to give me a smaller room than the one I paid for, from desk was rude and zero help
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Nelson

Disliked: Cleanliness, amenities, property conditions & facilities
Room falling apart, felt dirty. Heating and fan didn’t work well. I called down and they never came up. Overall wouldn’t recommend, better options in area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lenna

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandip

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Doug

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tawnya

Stayed 1 night in Jan 2026
Verified

8/10 Good

Sean

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Steve

Stayed 1 night in Jan 2026