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Four Points by Sheraton London

3.0 star property

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Photo gallery for Four Points by Sheraton London

Property amenity
Lobby lounge
1 bedroom, premium bedding, in-room safe, desk
Lounge
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pet-friendly
  • Bar

Explore the area

View in a map
1150 Wellington Road South, London, ON, N6E1M3
  • White Oaks Mall
    ‪3 min walk‬
  • Victoria Hospital
    ‪5 min drive‬
  • Budweiser Gardens
    ‪9 min drive‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Tower)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Tower

Suite, 2 Double Beds, Non Smoking, Tower | Living room

Suite, 2 Double Beds, Non Smoking, Tower

9.6 out of 10
Exceptional
(21 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

7.8 out of 10
Good
(10 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton London

Hotel in London with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Four Points by Sheraton London offers 180 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton London. During your stay, you're just a quick walk from White Oaks Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Budweiser Gardens and 13 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton London offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Four Points by Sheraton London. Free self parking is available.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Vics - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bentleys Lounge
  • Vics

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15 to 50 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points London
Four Points Sheraton Hotel London
Four Points Sheraton London
London Four Points
London Four Points Sheraton
Sheraton Four Points London
Sheraton London
4 Points By Sheraton London
Four Points By Sheraton London Hotel London
Four Points By Sheraton London Ontario
Four Points Sheraton London Hotel
Four Points by Sheraton London Hotel
Four Points by Sheraton London London
Four Points by Sheraton London Hotel London

Four Points by Sheraton London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Emilie

I paid extra for breakfast. The amount was added to my total and yet at tbe hotel they had no record of it. I selected a junior suite and yet the hotels note was just a king room. Of course the confirmation/itinerary from expedia didnt mention breakfast or correct room. So in the end we paid more for a smaller room
Stayed 1 night in Jun 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver good
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with family
Disliked: Property conditions & facilities
This stay was for a baseball tournament. The facility was not what one expects from a Sheraton or for the cost of staying at a Sheraton! Place was quiet, tidy- not clean, and the bathroom fan didn’t work. There was hair in our bathroom on the floor in the corners. There was no daily room keeping or towel changes either. And the pool was green and cloudy. We couldn’t see the bottom. For the cost, things should have been better. We would not stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good. Staff was good. Hotel was clean. Kid enjoyed the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!! Amazing pool, wonderful customer service, nice to have suite options.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only down side was how loud the people were above me.
Stayed 1 night in May 2025

10/10 Excellent

Angelo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The TV was amazing. Felt very safe. The rooms were very clean, and the bed was super comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Sophia Michelle, MISSISSAUGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5-Star Review for Leslie Buendia – Exceptional Front Desk Service We had the pleasure of staying at the hotel during our first visit to London, Ontario, and we can confidently say that Leslie B. at the front desk delivered a level of service that truly stands out. We’ve stayed at many different hotel chains over the years, but this experience has been, by far, a 5-star example of customer service. Despite a chaotic and busy check-in process, Leslie remained calm, composed, and extremely helpful — handling everything with professionalism, efficiency, and a genuine desire to assist. Her knowledge, attentiveness, and warm demeanor went above and beyond what we expected, and made our entire family feel welcomed and cared for. Thanks to Leslie, what could have been a stressful start turned into a smooth and memorable stay. Her efforts made our first time in London, Ontario feel like a true home away from home. She absolutely deserves recognition — a meal served on a silver platter, so to speak! Leslie is a true asset to the hotel and a shining example of what exceptional hospitality looks like. Thank you, Leslie. We hope to see you again on our next visit!
Stayed 1 night in May 2025

8/10 Good

Craig

Travelled with partner
Liked: Staff & service
It was close to shopping and restaurants
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and very accommodating. It would be nice to have a kettle in the room and extra towels. Room was very clean but a little outdated. However, I know they'll be renovating soon. I have stayed at this hotel a few times and will do so again!
Stayed 2 nights in May 2025

8/10 Good

gary

Stayed 1 night in May 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Brenda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in is 3pm and our room wasnt ready untill almost 5pm and the room was not what we reserved online
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Aeron

Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family
Stayed 1 night in Apr 2025

6/10 Okay

Xenia

Business traveller
Disliked: Property conditions & facilities
Upon reservation of my stay and payment, I was not informed that the Hotel was under construction inside. There was a lot of noise
Stayed 1 night in Apr 2025