Hard Rock Hotel London Ontario

4.0 star property

Choose dates to view prices

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Nightclub
Serves lunch, dinner and happy hour
Minibar, in-room safe, blackout curtains, soundproofing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and a nightclub
2 restaurants, an indoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you're just a quick walk from Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, mini golf, and a ropes course
  • 5 minutes by car from Budweiser Gardens and 8 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Hard Rock Hotel London Ontario offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 474 reviews
Rating 8 - Good. 41 out of 474 reviews
Rating 6 - Okay. 23 out of 474 reviews
Rating 4 - Poor. 7 out of 474 reviews
Rating 2 - Terrible. 12 out of 474 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Stayed in the Gold Suite with five friends. Perfect for a girls weekend, even at 50 years old!
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hospitality from taylor swift, at the gmt bar. The speak easy server Toby rose was very good. Improvements on the hostesses at the speak easy could include better service. The clash , front desk attendant was Absolutely on point from the moment we arrived , and remembered us when we said our goodbyes. 5 star hotel . Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very modern very clean. Great staff!!! Papi’s Steak house a must visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing nee Hotel London needed
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took my daughter to celebrate her 18th Birthday. The staff was incredible and we couldn’t have asked for a better experience together.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and spacious room! Hope to return soon.
Stayed 1 night in Oct 2025

2/10 Terrible

Darrell

Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

2/10 Terrible

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Briar

Liked: Cleanliness, amenities
The pool area was great!
Stayed 1 night in Sep 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top rate hotel, where no expense was spared to provide a 'Hard Rock' experience. It is a very uniproperty, built in an old Kellogg cereal plant. I loved the property. Problem is, the area of town. Very run down, depressed area with abandoned buildings, homelessness, and not a place to walk around.
The pool is wonderful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Every aspect of our stay was exceptional! Friendly staff, everything was clean and upscale in Claudio g the rooms, pool facilities and lobby. The breakfast was delicious and presented well. There was live music in the lobby lounge which was excellent. Our room was well equipped and had nice features like the lights under the bed lit up when you step out of bed and the heated floors in the bathroom. Overall, excellent stay! We will be back.
Stayed 1 night in Oct 2025

6/10 Okay

Neeshil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was perfect. I had Valet service part of my booking. When leaving we confirmed pickup of the vehicle 5 minutes prior as the card said. When we got downdtairs the car was not at the front, and we told the front end staff we need our vehicle from valet service, we are ready to leave. The lady said "one moment" and went behind a door, got the keys and handed it to us expecting us to find our car and leave. Its not a this happened today october 17 at about 12:05 pm. Im not bent about it, but if i have valet as part of my service that i paid for, can i please get what i paid for?
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Hot tub was perfect. Room was so fun.
Stayed 1 night in Oct 2025

10/10 Excellent

Fez

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Samyag

Liked: Cleanliness
Stayed 1 night in Oct 2025