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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Exterior
Exterior
Point of interest
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Place, Galaxy Cinemas St. Thomas
    ‪5 min walk‬
  • Place, Elgin County Railway Museum
    ‪7 min drive‬
  • Place, Canada Southern Railway Station
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites St.Thomas by IHG

Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area, and a banquet hall are onsite.
Holiday Inn Express & Suites St.Thomas by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites St.Thomas by IHG. During your stay, you're just a quick walk from Galaxy Cinemas St. Thomas. Enjoy features like free breakfast, plus an indoor pool and laundry facilities.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities, and an elevator
  • 6 minutes by foot from Galaxy Cinemas St. Thomas and a 3-minute drive from Elgin County Railway Museum
Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites St.Thomas by IHG also features an indoor pool, laundry facilities, and a communal living room. A complete renovation of Holiday Inn Express & Suites St.Thomas by IHG was completed in December 2023.

This Saint Thomas hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (94 centimetre wide)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 420 out of 529 reviews
Rating 8 - Good. 82 out of 529 reviews
Rating 6 - Okay. 14 out of 529 reviews
Rating 4 - Poor. 7 out of 529 reviews
Rating 2 - Terrible. 6 out of 529 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Devon

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, as expected, zero complaints
Stayed 1 night in Jan 2026

4/10 Poor

Joslyn

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was overrun with hockey families taking up all public spaces, leaving chips and debris all over the floors and elevators and kids running and screaming and playing in the hallways. Hotel was not very clean. The radiator made constant clicking sounds and was unresponsive to the thermostat and could not be shut off or temp turned down. Not very relaxing. They should give notice when they have a tournament.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Jenea

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and staff friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Darlene

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Clean room, everyone is super friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Kendra

Stayed 2 nights in Jan 2026

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat quality too
Stayed 1 night in Jan 2026

10/10 Excellent

Lauri

Stayed 2 nights in Jan 2026

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sajinth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Francesca, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
New facility
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Wai Yi

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, modern and comfortable. All staff we encountered were friendly and polite. The pool was nice and clean. Breakfast was great with a lot of nice options. Parking was plentiful. Really nice stay, and conveniently located.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh food. The food was really Good. The room was very clean. Every room was very clean. Staff very friendly nice talk too.
Stayed 2 nights in Dec 2025

10/10 Excellent

MIGUEL ANGEL

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
OK
Stayed 1 night in Dec 2025

10/10 Excellent

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean. Breakfast is delicious. Front staff were very kind and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff courteous. The only problem I had was understanding the individual that checked me in. He was very nice and polite, just his English wasn't very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Clean room, very helpful and kind staff. Great breakfast. Would stay here again for sure.
Stayed 1 night in Dec 2025