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Hotel Metro

3.5 star property
VIP Access

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Photo gallery for Hotel Metro

Marvellous Room, 2 Double Beds, Courtyard View | View from room
Interior detail
Loft, 1 King Bed, Bathtub, City View | Bathroom
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
32 Covent Market Place, London, ON, N6A 1E8
  • Place, Budweiser Gardens
    ‪2 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, Harris Park
    ‪5 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area

Loft, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Metro

Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Metro offers 20 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Metro's great location. During your stay, you're just a quick walk from Covent Garden Market. Free WiFi in public areas, dry cleaning service, and concierge services are available.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Covent Garden Market and Budweiser Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 85 out of 1012 reviews
Rating 4 - Poor. 30 out of 1012 reviews
Rating 2 - Terrible. 26 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick Marc

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check in, pictures accurate. Will stay again when in town for work.
Stayed 1 night in Jan 2026

10/10 Excellent

Skye

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, very quiet. Room was amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was awesome! Clean and very quiet, would stay here again!
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Cara

Stayed 2 nights in Feb 2026

10/10 Excellent

Jasmine

Stayed 1 night in Feb 2026

10/10 Excellent

Carleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Hotel Metro for our anniversary this week. The hotel is super close (literally across the street) from both the covent garden market, the Canada Life place and a variety of shops / restaurants, and anywhere else we wanted to go within downtown was easily walkable from the hotel. The whole hotel looks and smells clean, with a very cute and cozy lobby and friendly, accommodating staff. We felt very safe at this hotel with the doors locking each night at 7pm, it ensured that the hotel was secure and helped to bring us extra peace of mind within a busy area of the city. The staff here go above and beyond to provide guests with a pleasant and comfortable experience, and it definitely took our trip the extra mile. We would absolutely visit again, and as locals we feel that this is one of the best hotels available in downtown London Ontario
Stayed 2 nights in Feb 2026

6/10 Okay

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely courteous
Stayed 1 night in Feb 2026

10/10 Excellent

Ram

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a little annoying but otherwise it was an amazing hotel!
Stayed 1 night in Jan 2026

8/10 Good

Jamie

Stayed 1 night in Jan 2026

4/10 Poor

Cosimo, king city

Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Everything was professional, easy, electronic, check-in, electronic, key, electronic passcode, friendly staff, cool room, and right downtown. Would definitely stay there again. Underground parking across the street. Well, not your traditional hotel if you’re looking for privacy, nice accommodations, friendly staff, and are not much trouble and not looking for much engagement. This is your perfect hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Beautiful room, amazing value for the price. The contactless check in was super convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Raven

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant check-in woman and clean room with a beautiful view!
Stayed 1 night in Jan 2026

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Nice boutique hotel across from the arena
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Was as advertised
Stayed 1 night in Jan 2026