"Great hotel, great location to Shoreditch & Spitalfields Spa is lovely and clean. Breakfast is delicious Rooms veey spacious and clean, great amenit ... " More
13 Aug 2023 by Ingrid Moreni
Dear Reena,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay with us and had a nice birthday surprise.We look forward to meeting you soon.Regards
11 Jun 2022 by Martina Baccigalupi, Guest Experience Team
Dear Izabela, Thank you for sharing you honest feedback. I am happy to see you liked the hotel shape and our effort to support sustainability! I am very disappointed that we failed to meet your overall expectations. I am sorry about the check in experience, I had a conversation with the associate that checked you in to make sure similar mistakes will not happen again in the future. Please note that their way of calling you Miss was not meant in a disrespectful way; we use the title "Miss" on a regular basis, unless we are told differently. I hope you will give us another chance. On the next occasion I would be more than happy to personally take care of your stay. Please send me a direct message after you make a new booking and I will make sure everything will be ready for your arrival. Regards,
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
7 Jul 2019 by Denise Lembo
Dear Guest, Thank you for taking the time to share with us your feedback of your recent stay. I am happy to hear that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back to the Hotel very soon. Kind Regards, Denise Lembo Guest Experience Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. Front Office Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
23 Jul 2022 by Front Office Team
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team
Montcalm East, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A sauna, a library, and tour or ticket assistance are also featured at the luxury Montcalm East, Autograph Collection. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Montcalm East, Autograph Collection offers 288 accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 10:30 AM.
Sky Bar and Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool or hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 6-15 must be accompanied by 1 adult age 16 and older in the pool. Children under 6 years old are not permitted in the pool.
Children may access the spa from 7 AM to 9 AM and 3 PM to 5 PM. Children ages 8-15 must be accompanied by 1 adult age 16 and older (2 children per adult) in the spa tub, steam room, and sauna.
This property's damage deposit is refundable via credit card within 14 days after check-out, pending room inspection.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
