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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Property amenity
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 Bedroom, Kitchen
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Room amenity

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Refrigerator (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

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About this property

Staybridge Suites London by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Staybridge Suites London by IHG. During your stay, you'll be within walking distance of White Oaks Mall. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from White Oaks Mall and a few minutes from Forest City Velodrome
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites London by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square meters) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amelia

Stayed 1 night in Dec 2025

2/10 Terrible

Brad

Disliked: Staff & service, amenities
Support lacking from staff
Stayed 1 night in Dec 2025

4/10 Poor

Brad

Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was terrible staff at front desk change policy’s by the minute had breakfast got sick last night car broken into lost hundreds told staff they really did not care
Stayed 1 night in Dec 2025

4/10 Poor

Samer

Stayed 1 night in Dec 2025

6/10 Okay

Diamond

Great jacuzzi tub in room! Breakfast was okay overall, could possibly have a few more hot options out.
Stayed 2 nights in Dec 2025

8/10 Good

ALWIN

Stayed 1 night in Dec 2025

10/10 Excellent

Diedrich

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and beautiful. We dont want to leave
Stayed 1 night in Dec 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent room. Breakfast was decent. Snacks are available at a fee, and water bottles are free at the front desk. The pool is not heated and was virtually unusable, but the jacuzzi tub in the room made up for that. Would absolutely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, clean rooms and good staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful cleaning staff. Beautiful rooms! Comfortable bed and pillows.
Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Warren, Toronto

Travelled with partner
Liked: Cleanliness
Spotlessroom and curteous staff. Bath facet was turned upsidedown. No menu guide on the TV remote. Snow accumulates in the parking lot. I t seem difficult for snow removal company to do the job. Breakfast, pool and exercise room was enjoyable. Pillows were too big on the bed and the mattress sagged in the middle, other everything else was very good. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Sheri

Travelled with partner
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Linda

Stayed 2 nights in Dec 2025

8/10 Good

Rocco

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Loved how we had a kitchen and jacuzzi. Breakfast was great with lots of options. All staff very friendly and kind!
Stayed 1 night in Dec 2025

6/10 Okay

Emily

Stayed 1 night in Dec 2025

8/10 Good

Lucas

Stayed 2 nights in Nov 2025

10/10 Excellent

Julie-Ann

Stayed 1 night in Nov 2025

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities
Cozy and nice studio
Stayed 1 night in Nov 2025

6/10 Okay

Julieta

Liked: Staff & service
The place is fine and clean. The staff are very kind and supportive
Stayed 3 nights in Nov 2025

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel; everything is top class
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice. Breakfast was disappointing no coffee and didn't see attendant
Stayed 1 night in Nov 2025

2/10 Terrible

Harjot

Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities
Check in was quick and friendly and the R room was spotless.
Stayed 1 night in Nov 2025