The Park Hotel London

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Park Hotel London

Lobby sitting area
Exterior
Lobby sitting area
Lobby
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
242 Pall Mall Street, London, ON, N6A5P6
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Centennial Hall
    ‪6 min walk‬
  • Place, Harris Park
    ‪8 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Lifestyle Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

The Park Hotel London

A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Park Hotel London gets good marks from our customers. During your stay, you'll be within walking distance of Victoria Park. Enjoy features like free wired internet, plus a gym and a 24-hour business center.
  • Free continental breakfast served daily
  • Free wired Internet
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 15-minute walk of Victoria Park and Centennial Hall
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free wired Internet. Business amenities include a 24-hour business center, 5 meeting rooms, and limo/town car service. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The business-friendly The Park Hotel London also features a fitness center, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 16.94 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 916 out of 1455 reviews
Rating 8 - Good. 346 out of 1455 reviews
Rating 6 - Okay. 114 out of 1455 reviews
Rating 4 - Poor. 42 out of 1455 reviews
Rating 2 - Terrible. 37 out of 1455 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Stayed 6 nights in Dec 2025

6/10 Okay

dillon

Travelled with family and small children
Disliked: Staff & service
Room need to be renovated, black mold around the windows, water damage in the bathrooms.
Stayed 1 night in Dec 2025

8/10 Good

Crispin Yung-Chih, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

sienna

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The concierge were not very engaged or friendly. When we booked in there wasn’t any mention of breakfast but when we got home I received a message asking if we enjoyed it. When we checked out again the concierge wasn’t engaged and didn’t make eye contact.
Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Third party booking fees excessive. Parking 32$ per night?
Stayed 1 night in Dec 2025

8/10 Good

Jill

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly understanding proactive front desk manager
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie, Burlington

Liked: Cleanliness, property conditions & facilities
Friendly welcome and all Info required for stay presented to me Room very clean and comfortable
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Mauren

Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

lesley

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am very happy with my stay at The Park Hotel London, we were in town celebrating our anniversary and The Park did everything they can to ensure our stay was special. Nothing but excellent things to say about this place. My fiancée and I will be returning
Stayed 2 nights in Dec 2025

8/10 Good

Karrol

Stayed 1 night in Dec 2025

10/10 Excellent

Oluwanifemi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice. It didn’t take time to check-in at all. The breakfast was simple but nice. I have nothing bad to say at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Ma Christina, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of downtown London. The staff was very friendly and check-in was quick. The lobby was warm and inviting with lots of seating available to lounge. Room was clean spacious and bed was comfortable. 5 out of 5!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at the The Park a number of times and always have a very nice stay. Rooms are clean, love the suite aspect with separate bedroom, which means lots of room so you're tripping over suitcase or shoes etc. Breakfast was good and the hotel quiet.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and spacious.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 4 nights in Dec 2025

10/10 Excellent

Don

Stayed 1 night in Dec 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities
Great stay. Clean and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025