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AC Hotel Pasadena

4.0 star property
VIP Access

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Photo gallery for AC Hotel Pasadena

Exterior
Meeting facility
Restaurant
Studio Suite, 1 King Bed, Balcony (View)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
19 S MADISON AVE, Pasadena, CA, 91101
  • Place, Pasadena Playhouse
    ‪2 min walk‬
  • Place, Pasadena Museum of California Art
    ‪3 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Balcony (View)

Studio Suite, 1 King Bed, Balcony (View)

Studio Suite, 1 King Bed, Balcony (View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel Pasadena

Hotel with 2 restaurants, steps from Pasadena Playhouse
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
AC Hotel Pasadena offers 194 air-conditioned accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at AC Hotel Pasadena, you're just a quick walk from Pasadena Playhouse. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Pasadena Playhouse and 9 minutes by foot from Pasadena Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A 24-hour health club, multilingual staff, and coffee/tea in a common area are also featured at AC Hotel Pasadena. Parking is available for a fee.

This 4-star Pasadena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Lounge - Onsite restaurant.
Rooftop - Onsite cocktail bar. Open daily.
AC Kitchen - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults, and USD 30 to 30 for children
  • Covered valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 209 reviews
Rating 8 - Good. 36 out of 209 reviews
Rating 6 - Okay. 23 out of 209 reviews
Rating 4 - Poor. 10 out of 209 reviews
Rating 2 - Terrible. 2 out of 209 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Breye

Liked: Cleanliness, staff & service
No pool. No jacuzzi. Not great in the summer.
Stayed 1 night in Aug 2025

8/10 Good

Melinda

Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully designed. We loved the lobby bar that opens up to downtown Pasadena. Staff throughout were super helpful and nice. Market, water refill & great breakfast set up are all really practical. Our room was small but had everything you could need & was spotlessly clean. Comfy bed! Didn’t get a chance to check out the rooftop but we were staying on the 6th floor and it always looked buzzing - will def go back. Will only be staying at this hotel when visiting Pasadena from now on.
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property and the staff is extremely friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Bert

Stayed 1 night in Sep 2025

6/10 Okay

John

Business traveller
Liked: Property conditions & facilities
I have been staying at the AC almost every week for the last two months. The hotel is still struggling with service on the roof deck ( very poor). The AC was obviously very clean when it first opened however with the lack of help it’s definitely not as clean as it once was and is beginning to have a bad smell. This morning my bad I had some milk with my breakfast and OMG!! it had expired 6 days ago and was already spoiled. Overall I love the location, front staff is absolutely amazing, I just feel the wrong people are managing the different departments. Maybe it’s because of a labor shortage?
Stayed 1 night in Sep 2025

10/10 Excellent

Vanesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel !! Will definitely be coming back soon
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was amazing. He gets 5 starts
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Travelled with family
Liked: Property conditions & facilities
We were given our key to our room snd Shem we went into the room it was not cleaned yet. On the second night the alarm went off and we weren’t told to exit but never told to go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Wyckoff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great new hotel
Stayed 1 night in Aug 2025

8/10 Good

Pui Kam Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities
*
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough great things about my recent stay at the AC Hotel Pasadena, but what truly made the experience unforgettable was the outstanding customer service provided by Roman. From the moment I arrived, Roman went above and beyond to make me feel welcome and taken care of. His professionalism, attentiveness, and warm demeanor made all the difference — if I could give 10 stars out of 10 for customer service, I absolutely would! The room itself was breathtaking — hands down the most beautiful hotel room I’ve ever stayed in. Every detail was thoughtfully designed, and the atmosphere was modern, calming, and luxurious. Cleanliness was clearly a top priority as well. The room was spotless, fresh, and impeccably maintained, which added to the overall comfort of the stay. If you’re looking for a hotel that combines elegance with truly impeccable service, look no further than the AC Hotel Pasadena — and be sure to ask for Roman. He’s a true gem and a shining example of what hospitality should be!
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 2 nights in Aug 2025

8/10 Good

JP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus: Clean, modern design. Plus: Sixth floor restaurant and bar was lovely. Minus: Windows don’t open and air conditioning doesn’t cool adequately. Uncomfortably warm all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing, the atmosphere fun and lively, service great, drinks as well. First room wasn't exactly ready so they quickly got us another and AC was cold, room clean, quiet night sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! Easy walk to grab a meal and a quick drive to downtown Pasadena as well as other nearby cities/neighborhoods. Love the workout room in this hotel, it has a good assortment of weights and cardio machines to help you get your work-out in while you are traveling. The hotel is fairly new so the interior and exterior look great. Also, I like the way the lounge area is set-up ...there is a fairly spacious area near the loop where you can enjoy a light meal and/or work on your computer. The bar offers a decent assortment of wine, etc and seating the extends to the outside which is also nice in the evening. Overall, the hotel feels bright and welcoming, particularly the first floor.
Stayed 1 night in Jul 2025

6/10 Okay

Israel, temecula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and walkable food choices very low and no room service breakfast expensive for the offerings which was a continental breakfast much cheaper and better across street in local cafe
Stayed 1 night in Aug 2025

6/10 Okay

Aurel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
location is great; new property that needs final touches ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

RODOSTAMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025