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Best Western Plus Ontario Airport & Convention Center

2.5 star property

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Photo gallery for Best Western Plus Ontario Airport & Convention Center

Free daily full breakfast
Business centre
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub

Explore the area

View in a map
209 N Vineyard Ave, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪8 min walk‬
  • Place, Regal Edwards Ontario Palace
    ‪18 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Ontario Airport & Convention Center

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Ontario Airport & Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Ontario Convention Center. Features include free self parking, a free roundtrip airport shuttle, and a free area shuttle.
  • Free full breakfast served daily
  • Free wired Internet
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Ontario Convention Center and 5 minutes from Ontario Mills Shopping Mall
  • Free airport, shopping center, and local-area shuttle service
Best Western Plus Ontario Airport & Convention Center offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1195 square feet (111 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Ontario Airport & Convention Center. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. The property offers extended parking privileges.

This Ontario hotel is smoke free.

Guests are served free full breakfast daily.
Garden Square - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay (for stays between 7 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Ontario Airport & Convention Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1015 reviews
Rating 8 - Good. 218 out of 1015 reviews
Rating 6 - Okay. 75 out of 1015 reviews
Rating 4 - Poor. 42 out of 1015 reviews
Rating 2 - Terrible. 53 out of 1015 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

cathalean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable. Rooms were clean and bathrooms well maintained
Stayed 3 nights in Feb 2026

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Good customer service. Clean room. Great breakfast service.
Stayed 1 night in Jan 2026

10/10 Excellent

Dion

Liked: Cleanliness, property conditions & facilities
room was clean, quiet and every staff member i interacted with was pleasant, professional, and kind.
Stayed 2 nights in Jan 2026

10/10 Excellent

brian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, lots of usb plugs, extra blanket and pillows in the closet, comfy bed, full tub, free parking and a nice full breakfast (included). Would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kandy

Stayed 3 nights in Jan 2026

10/10 Excellent

Effie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful. Picked up at the airport quickly and were great whenever we needed assistance. Room was clean and comfortable bed. Breakfast was nice. I would recommend this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jean

Yes and I appreciated the shuttle service
Stayed 3 nights in Jan 2026

10/10 Excellent

Krysta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean property. Will stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Teressa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms was very clean.
Stayed 1 night in Jan 2026

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2026

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower didn’t work, and the clerk at the front desk was not helpful at all.
Stayed 1 night in Dec 2025

4/10 Poor

William

Travelled with family
Liked: Staff & service
was overcharged and am still waiting for a refund.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 8 nights in Dec 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Staff is so friendly, and helpful. Breakfast was good. Convenient location. Opted to not try hot tub due to cleanliness.
Stayed 3 nights in Dec 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown and old feeling
Stayed 1 night in Nov 2025

10/10 Excellent

Lorenzo R

Amenities - breakfast, efficient and friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

8/10 Good

David, Duxbury

Liked: Cleanliness
Good hotel for the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Stayed 7 nights in Nov 2025

10/10 Excellent

Maritza

Stayed 1 night in Nov 2025

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Just wish pillows had more support
Stayed 1 night in Oct 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
The room was clean. Breakfast was good. Although it was buffet style, you could not serve yourself. When I arrived at check-in, by my room was some black guy yelling at a woman in a car and calling her names. So maybe not serving yourself at the buffet breakfast, may have something to do with some people staying there occasionally that would not follow acceptable decorum. I dunno. But overall it is a good place to stay and it's good bang for the buck. I would not hesitate to stay here again. something to do with
Stayed 1 night in Nov 2025

10/10 Excellent

Ashlyn M

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay and would definitely come back.
Stayed 3 nights in Nov 2025