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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Free daily cooked-to-order breakfast
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Pacific Railroad Museum
    ‪15 min walk‬
  • Place, Raging Waters
    ‪5 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Queen Room With Two Queen Beds

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 830 reviews
The price is €112
includes taxes & fees
19 Apr - 20 Apr
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the free breakfast at Best Western San Dimas Hotel & Suites. During your stay, you'll be within walking distance of Pacific Railroad Museum. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 1-minute drive from Pacific Railroad Museum and a few minutes from Frank G. Bonelli Regional Park
Best Western San Dimas Hotel & Suites offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Best Western San Dimas Hotel & Suites. Self parking is free.

This San Dimas hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Onsite venue - lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast with the room was wonderful. Our room was decent. The bed wasn’t very comfortable. We killed two large spiders in the bathroom area.
Stayed 3 nights in Nov 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
The staff great. I did not like the ticket requirement for breakfast and the lack of variety. While the food is made or order, you have to wait to get it and if you are in a hurry to get out this is an issue. The bread is the large slice type, which doesn’t work in the small toaster. You have to put it in side ways and only half the bread gets toasted. In the room you only get one small container of soap so you either use it to wash your hands or for the shower. And I am not sure if it was an oversight or not, but there were no face towels in the room. Makes it hard to take a shower with a small bottle of body wash soap and no towel.
Stayed 1 night in Dec 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty, bugs in the bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discrimination against myself and MY SERVICE ANIMAL AND ASKED TO SHOW THEM HER PAPERWORK AND WHY SHE WAS A SERVICE ANIMAL! By California State Law it is ILLEGAL TO ASK WHY I HAVE A SERVICE ANIMAL AND THEN TO ASK ME TO SEE MY DOCTORS PAPERS WITH MY INJURIES AND WHAT REQUIRED ME TO HAVE A SERVICE ANIMAL. Worst place worst customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

10/10 Excellent

Leilani

Stayed 4 nights in Dec 2025

8/10 Good

Shara

Liked: Cleanliness, staff & service
The room was clean, but our first room had a leak and soaking wet carpet. However, the front desk was very friendly and swapped our room without much issue.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivory

Business traveller
Liked: Cleanliness, staff & service, amenities
Star
Stayed 1 night in Nov 2025

6/10 Okay

Doug

Travelled with family
Liked: Cleanliness
The shower was too strong, too much water pressure and the curtain doesn't cover the whole shower area, so water gets on the floor. Also, a few outlets were coming loose. In the lobby, the women's bathroom was out of order and the lights in the bathroom go out after 30 seconds of not moving. That's not safe. The staff was friendly and helpful when we needed them.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivory

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Business traveller
Liked: Staff & service
I stay in this place every time I am in CA with work. Handy for local restaurants that are not just chains. The staff are friendly and the breakfast is great. It is looking a bit run down in places but it's good value for money. Would have been a 4 star review, but I managed to ruin a shirt because the ironing board cover had drops of oil on it. It was quickly replaced, but it just shows that attention to detail is lacking.
Stayed 4 nights in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**
Stayed 3 nights in Nov 2025

8/10 Good

Abel

Stayed 4 nights in Nov 2025

4/10 Poor

Kristen L

Disliked: Cleanliness, amenities
The bed had bedbugs. I woke up with bites all over my ankles and lower part of my legs. Staff was excellent and so was the breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking lot and walkway had trash.
Stayed 2 nights in Oct 2025

2/10 Terrible

Riki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible no really for many reasons AVOID

I travel a lot and usually have been happy with Best Western. This place is THE WORST. When I checked in nobody was at the front desk for 30 minutes. I even called front desk and nobody answered. I finally checked in then at 3:30 in the morning there was a loud party in the room next to me that the front desk definitely heard. The next morning I asked to switch rooms and they did but the next morning there was a man by the pool Yelling profanity and threats. Wait it gets better. The next morning I asked if I could check out 1 day early. I was told to contact Hotels .com. I did that and the front desk told me YES. on check out I was told I would not get a refund I was lied to........ With so many OPTIONS Avoid this place
Stayed 6 nights in Oct 2025

2/10 Terrible

Marian

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

SALIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing,, nina at the front desk was helpful and very nice thanks, absolutely i will do it again
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

NATALIE

Stayed 1 night in Oct 2025

2/10 Terrible

David, DINUBA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
LIARS - I checked in a 8pm when o got to my room it only had one bed I had booked two queen size beds, I went back to the desk and he said I booked one king size bed. I showed him my reservation from Expedia where it clearly stated a standard room with two queen size beds. I was with a friend, he’s 78 and I’m 76 and we are not going to sleep in the same bed. He said they didn’t have anymore rooms with two beds and besides Expedia requested a room with one king size bed. We went round and round but he had no rooms with two beds. I ended up sleeping on pillows on the floor. I called Expedia in the morning and they confirmed they had requested what I booked, a standard room with two queen size beds. They called the hotel and the hotel admitted they (Expedia) booked the right room but they had ran out of those rooms (overbooked). I will never stay at this hotel again I will not stay where people lie straight face to you to cover their error and had total disregard for our comfort and what we reserved snd paid for!!! BEWARE these people should not be dealing with the public.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating for early check in, friendly staff and spacious 2 queen bedroom! Will definitely be back!
Stayed 1 night in Oct 2025