6/10 Okay
Charles
Travelled with family
5 May 2025
Love the old traditional look of the property. The room was so clean and nice but the A/C and heating system was a problem. Looked like we have to sleep in the A/C system only and the room was soooo cold. We called front desk to report this incident and been told that someone will be up to look at. One hour later, 11pm and still no one showed up. We called again and said will be up in 10 minutes. Half hour later still nothing, we turned off the system and go to bed at midnight. Next day still nothing. When we checked out and mentioned this to the front desk clerk and been told that the system was old and we have to deal with it either way. She was so cold and did not show any sign for empathy that we had to endure the coldness in the room. And the new gate to get in/out the garage was a problem also. The QR code they gave us at checking in did not work well to get in and out the garage. On the last day we left we had to be at the gate for a long time before they sent the security to let us out. We rethinking about staying here in the future . Not a nice experience for a vacation time.
Charles
Stayed 2 nights in May 2025