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Four Points by Sheraton Los Angeles

3.5 star property

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Photo gallery for Four Points by Sheraton Los Angeles

Reception
Breakfast, lunch and dinner served
Lobby
Outdoor pool
Traditional Room, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Colo Colo 565, Los Angeles, Biobio, 4450811
  • Place, Gran Casino Los Angeles
    ‪1 min walk‬
  • Place, Mall Plaza Los Angeles
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Single Bed

Traditional Room, 1 Single Bed

Traditional Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Los Angeles

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Los Angeles offers 90 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Four Points by Sheraton Los Angeles, you're just a quick walk from AIEP Los Angeles. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurant 565, a fine-dining restaurant that serves Latin American cuisine
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from AIEP Los Angeles and Gran Casino Los Angeles
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An outdoor pool, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Los Angeles. Self parking is free.

This 3.5-star Los Angeles hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurant 565 - This fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant 565

Things to do

  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during September, October, and November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Los Angeles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 25000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 25000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, outdoor lighting, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Four Points by Sheraton Los Angeles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 205 reviews
Rating 8 - Good. 73 out of 205 reviews
Rating 6 - Okay. 22 out of 205 reviews
Rating 4 - Poor. 10 out of 205 reviews
Rating 2 - Terrible. 5 out of 205 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Overall excellent, great staff, very good restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. Staff excellent, espécialo y Sonia in the restaurant. She was very professional and cheerful and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good restaurant
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jorge

Great staff, very nice hotel. Location is not the best.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around
Stayed 1 night in Jan 2024
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight!
Stayed 6 nights in May 2024
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities
Tremenda calidad en el servicio
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Santiago

Liked: Cleanliness
Disliked: Property conditions & facilities
El mantenimiento de la infraestructura no es el óptimo. No funcionó el equipo de clima. Tuve que hacer cambio de habitación.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities

2 estrellas al precio de 4 estrellas

Personal y desayuno muy bueno. El resto, para un hotel de 4 estrellas y con este precio y este nombre, no está satisfactoria. Muebles rallados y viejos, piso y muros con manchas, sillas sucias y manchadas, piscina sucio y área de piscina en estado de construcción (o no sé que). Falta URGENTE mantención a todo el hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un muy buen hotel para un descanso

Como siempre un hotel de muy buen nivel, agradable atención y comodidad general de sus instalaciones.
Stayed 1 night in Feb 2025
Verified

8/10 Good

José Tomás

Liked: Cleanliness, staff & service
Ya no tiene la piscina temperada, la sala de ejercicios parece una bodega. Y el estacionamiento es muy malo (no caben los vehículos de los huéspedes)
Stayed 2 nights in Feb 2025
Verified

8/10 Good

edgardo

Liked: Cleanliness, staff & service, amenities
sin comentarios
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

José Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con Restaurant con platos de alto nivel!!!

Quedamos impresionados con la calidez de las personas como Sonia y su excelente atención y a ello hay que agregar que el restaurant es lo que mas nos sorprendió. Excelente calidad de la comida, presentación de los platos, y los sabores mmmm maravillosos. Viajamos por el mundo entero y quedamos sorprendidos con cada plato que probamos del restaurante. 100% recomendado !!!!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No llegó el voucher y tuve que dejar una garantía

No me llegó el voucher de reserva del hotel por parte de hotels.com
Stayed 1 night in Feb 2024
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, sin embargo debiesen prevenir que no tienen gimnasio habilitado
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Octavio Alexandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio

Un asco de atención. Poco amable, sin solución, mala higiene en los cuartos. Tapiz roto, un enredo de cables en una esquina. Mal desayuno, desorganizado y poco pulcro. Meseros indolentes al desayuno. Lo unico genial fue la exquisita cena del restaurante. Nada mas
Botellas de agua de origen desconocido, reutilizadas y con tapas mordidas. Un asco.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Bernardo

Liked: Cleanliness, staff & service

Tenía expectativas mas altas

La habitación tenía algunos daños en el papel mural (roturas y suciedad) y el baño mostraba daños en los soportes de la barra de la cortina de la ducha
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Una mala experiencia

Mi reserva no estaba al momento del chek in , no había calefacción en recepción ( había mucho frío), las camas de muy mala calidad al igual que las almohadas. La relación precio calidad muy mala
Stayed 1 night in Jul 2022
Verified

8/10 Good

Telma

Liked: Cleanliness, staff & service

Bom hotel

Hotel bem localizado, com entrada para o shopping e Cassino, quartos amplos, bom atendimento, porém é possível ouvir todo o barulho da rua e a noite ficou um som (tumtum) irritante, os travesseiros não são confortáveis.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on our father/daughter road trip visiting the town he was raised in. We were greeted with wonderful fresh raspberry juice when we arrived. They even served my cousins that came to town with us For the day. The restaurant had a nice atmosphere with delicious food. Some trouble with the elevators. They may be too small for this hotel. Only one was working so we waited very long to get to where we wanted to go.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort

tel muy bien, restaurante mal

Muy bien el hotel, el restaurante, bien la comida, pero se demoró 1.30 hora en llegar el plato, mal, mal. Me hicieron un descuento, pero hubiera preferido pagar el total. Parece que tienen fallas en el sistema de comanda.
Stayed 1 night in Jan 2020
Verified

8/10 Good

chris

Liked: Cleanliness, staff & service
No pool Location and staff.............................................
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo tuve problemas con la tarjeta para utilizar ascensores e ingreso a la habitación. Se desconfiguraba
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Maria Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Destacable por su buena atención

Excelente atención del personal, habitación de muy buen tamaño, muy cómoda.
Stayed 1 night in Oct 2019