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Hotel Heritage

2.5 star property

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Photo gallery for Hotel Heritage

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Standard Room
Exterior
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
12040 Garvey Avenue, El Monte, CA, 91732
  • Place, Whittier Narrows Recreation Area
    ‪8 min drive‬
  • Place, Rio Hondo College
    ‪8 min drive‬
  • Place, Rose Hills Memorial Park & Mortuary
    ‪8 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Lobby
Best Western Plus Orange County Airport North
Santa Ana
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,840 reviews
The price is €110
includes taxes & fees
22 Jun - 23 Jun
Best Western Plus Orange County Airport North

About this property

Hotel Heritage

Along with an indoor pool, this hotel has an outdoor pool and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Heritage offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
During your stay at Hotel Heritage, you'll be close to APHCV-EL Monte/Rosemead. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 5-minute drive from Kindred Hospital - Baldwin Park and a few minutes from Whittier Narrows Recreation Area
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Heritage offers its guests an indoor pool and an outdoor pool. There's a snack bar/deli on site. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Heritage. Limited free parking is available on a first-come, first-served basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 28 2024 to December 31 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Administrative fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Americas Best Value Inn El Monte
Americas Best Value Inn El Monte Los Angeles
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Hotel Heritage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was super helpful and nice!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members are very friendly thank you
Stayed 1 night in Nov 2022
Verified

8/10 Good

Karla

Liked: Cleanliness
Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep.
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
For the price it is what it is, but this place is pretty ok compared to some the bad places I’ve been.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle
Stayed 1 night in May 2023
Verified

6/10 Okay

Marco

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Unfortunately the rooms have an Oder that woman’s perfume can fix
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Jiangwei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have been lived
Stayed 1 night in Jul 2022
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and room was excellent so was the customer service the only thing was the elevator the door wouldn’t close and it took about 5 try’s for it to go up finally
Stayed 1 night in Sep 2022
Verified

8/10 Good

Erica

Liked: Staff & service, amenities, property conditions & facilities
Everything
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t even let me check in there so rude
Stayed 1 night in May 2023
Verified

2/10 Terrible

Karina

Disliked: Staff & service, amenities, property conditions & facilities
This place is the worst there was duty clothing under my bed there was dust all over the place
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Hao

Liked: Staff & service
Disliked: Property conditions & facilities
need more clean, fix the bath room damage
Stayed 1 night in Apr 2023
Verified

4/10 Poor

E. Martin

Disliked: Cleanliness, property conditions & facilities
The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely. On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Norges

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Towels were thin couldn’t even dry myself
Stayed 1 night in Jul 2023
Verified

4/10 Poor

jeron

Liked: Cleanliness
Disliked: Staff & service
Good location was a plus. Management was unavailable during check-in, had to wait and wait and wait to check in. T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the pool
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Rachel

Chg
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
The website pictures don’t tell you what he truth. The front desk have many excuses for the lack of cleanliness and property maintenance.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Javier H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
It's gross
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service
Disappointing experience overall
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room towards the end first floor, there was a room across from us looks like a big family living in that room they kept the doors open so you can see so many people inside! Plus our room the lamp was broken, no toilet paper, no towels, called front desk took them couple hrs to bring everything had to call them twice for service! Never again will book at this hotel
Verified

2/10 Terrible

Arnold

Disliked: Staff & service, amenities
Misleading- require $150 deposit not clearly disclosed on Expedia. Wouldn’t be flexible about it. No manager on property or even reachable at 3 pm!
Stayed 1 night in Jul 2022