Hotel Maya

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Private beach, beach towels
Private beach, beach towels
Outdoor pool, pool loungers
Kayaking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪13 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪19 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

Room, 2 Queen Beds, Balcony (Water View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Water View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Deluxe Room (King, Water View)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Maya

On private beach with outdoor pool, near Aquarium of the Pacific
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a private beach, a gym, and bike rentals
  • Guests have great things to say about the beds and the location
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Hotel Maya like an outdoor pool and a fitness center.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 950 out of 1693 reviews
Rating 8 - Good. 309 out of 1693 reviews
Rating 6 - Okay. 172 out of 1693 reviews
Rating 4 - Poor. 118 out of 1693 reviews
Rating 2 - Terrible. 144 out of 1693 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and promenade. Great restaurant
Stayed 1 night in Jan 2025

4/10 Poor

Terry

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise. The only complaint is the rooms need more lighting.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect.
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
We liked the location. The area to sit out was beautiful. The restaurant has a beautiful view too. I had commented on the fact that something was wrong with the box spring that held the mattress. No one replied. It might have just been rusty and worn out from the ocean air. The rooms are expensive and you still have to charge $40/ day for parking? Does all the food on the restaurant menu have to have a Mexican flair? A chocolate bar I pay $2 for at home cost $6 there. Generally I found the place overpriced!
Stayed 10 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great customer service

Great service and very accommodating. Very friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs updating and work.

Hotel bathroom is very small no grab bars to get in the tub. It’s a shower tub combination. I never stay in in an accessible room however I had to change my room. The first room was very large bathroom tiny not accessible then they changed me to an accessible room because of the bathroom and that room was very small. Bathroom much larger there is no chair in the accessible room only a desk chair if you wanted to watch TV you had to lay in bed all the time the way the furniture was arranged. You couldn’t even see the TV from the bed, I had to move the dresser away From the wall into the room in order to be able to view the TV. Hotel needs much love and upgrades. The staff was very kind and accommodating.
Stayed 3 nights in Jan 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t even think about it!

This was substandard for a doubletree Mold in the bathroom Yuck! Staff were nice and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jana

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle, Nashville

Stayed 1 night in Feb 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

byron

Stayed 1 night in Jan 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness

Nice views, old mattress and bad customer service

The mattress is old. When I needed to call the front desk they never answered. The cleaning lady was supwr nice and helped me with my inquiry. The restaurant charges a 20% tip regardless if you had great service. That's a rip off.
Stayed 2 nights in Jan 2025

8/10 Good

Ryan

Liked: Staff & service, room comfort

Convenient and Satisfied

Very convenient location if you are taking a cruise out of Long Beach. They do have a shuttle to the cruise port, but it was a nice day and there is a nice path that goes there so I took a walk and was there in maybe 15-20 minutes. If you’ve never had the famous Doubletree cookie, it’s worth going there just for that alone. The attached restaurant was VERY pricy, but if you factor in an Uber ride to and from a different place to eat, it’s the best option. The food was good. And they had sizable portions. The room wasn’t super clean, but it was manageable and I’ve seen much worse. The staff was all very helpful and courteous. They also have a business center with a computer and printer that I used at no cost to print boarding passes for the cruise. I will stay here again next time I cruise at Long Beach. Also, there is a jet ski rental place right on that path. $110 for 2 hours. Had I known about that, I would have taken one for a ride!
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

.
Stayed 1 night in Jan 2025

10/10 Excellent

Patty M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Did not like the bugs in my room, I killed two spiders and a huge bug not sure what it was . Everything else was great I appreciate how moved us right away.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place needs a little love

Hotel needs a little love Mattress getting old- big dip Wall paper stained in places Wall plugs did not charge phones
Stayed 1 night in Jan 2025

10/10 Excellent

Laura, Sherwood park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all absolutely amazing. We encountered at least 4 and all gave us impeccable service. Very impressed
Stayed 1 night in Jan 2025