They run out of towels, staff gave me 1 dirty stained towel & 2 towels for the floor, toilet flusher not working, stain on pillows and bed, over all very dirty room. staff doesn't have a good service, I want to leave and ask for my refund so we can transfer to another place to stay but staff said I can't do refund, talk to the person the next day same thing sorry we run out of towels, where can you find a motel that doesn't provide towels and gave me towels for the floor, I ask the staff are you gonna use this towels on your body after you shower, this is for the bathroom floor!!! Smell pee all over the area of the building. No smoking but we found cigarette butts under the bed. I ask for the manager's telephone number staff said i can't give you phone number to call, can't give you refund because you book to a third party. call expedia.