See all properties

Pacific Palms Resort

4.0 star property

Choose dates to view prices

Photo gallery for Pacific Palms Resort

Relax by the serene pool surrounded by palm trees and lush greenery, offering a comfortable spot to unwind with a clear view of the distant mountains.
Relax in the hotel lobby's central seating area, surrounded by cushioned chairs and a glass-top table.
Couples can exchange vows beneath a picturesque gazebo surrounded by lush greenery and vibrant flowers.
Relax in the serene outdoor lounge with sofas, chairs, and a fire pit, surrounded by palm trees and a breathtaking view of the lush landscape and distant mountains.
Stunning historic landmark with a clock tower, surrounded by lush greenery and a paved walkway.

Popular amenities

Explore the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Puente Hills Mall
    ‪4 min drive‬
  • Round 1 Bowling and Amusement
    ‪4 min drive‬
  • City Of Hope Hospital - Duarte
    ‪21 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.4 out of 10
Very good
(128 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Enjoy a delicious breakfast spread in this stylish breakfast area with a variety of pastries and fresh drinks.

Comfort Suites Near City of Industry - Los Angeles

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1013)
The price is €176
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Comfort Suites Near City of Industry - Los Angeles

About this property

Pacific Palms Resort

Suburban resort with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Pacific Palms Resort. During your stay, you'll be close to La Puente City Hall. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, facials, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a golf course, a gym, and a sauna
  • Just a 4-minute drive from Round 1 Bowling and Amusement and a few minutes from Puente Hills Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free.

This La Puente resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 10:30 AM.
Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1018 reviews
Rating 8 - Good. 195 out of 1018 reviews
Rating 6 - Okay. 106 out of 1018 reviews
Rating 4 - Poor. 60 out of 1018 reviews
Rating 2 - Terrible. 52 out of 1018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Vivianne

Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Love it we had a great time
Stayed 1 night in Feb 2025

8/10 Good

JENHSIAN, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with a resort feel
Stayed 1 night in Mar 2025

8/10 Good

Gena

Stayed 4 nights in Apr 2025

8/10 Good

Holly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful pool (though 3.5 feet deep.) Lots of free parking, and feels pretty safe. A couple things we didn’t appreciate so much, include the long walk and several levels to all rooms, and surprise higher charge for dog. We are thankful they do allow dogs, but note Expedia says extra $40, yet front desk says $50/night. The long tour up levels to guest room is quite inconvenient if you have pets. Thankfully there is ample space to walk dogs outside. So overall good if you don’t mind the extra walking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith, Hemet

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at Ayers. Nice property and great food in the Bar/restaurant on site. Nice amenities
Stayed 1 night in Apr 2025

10/10 Excellent

minu

Liked: Cleanliness, staff & service, property conditions & facilities
It has a pretty view
Stayed 1 night in Apr 2025

8/10 Good

Vivian Yang

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful and friendly staff at the front desk and restaurant.
Stayed 2 nights in Apr 2025

6/10 Okay

kyung

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor, Frazier Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the San Gabriel Valley, Angeles and San Bernardino National Forest. Very nice outside the property surrounded by a small golf course.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

ke

Stayed 1 night in Apr 2025

10/10 Excellent

Trevor, Frazier Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the San Gabriel Valley and mountains
Stayed 1 night in Apr 2025

10/10 Excellent

Cedeno

Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Status Quo

I've stayed at the PP before - its a nice complex but could use some updating throughout the property. The Spa is high priced, but the service was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well managed. The front desk staff were very friendly and helpful throughout our stay.
Stayed 1 night in Mar 2025

8/10 Good

Erika, Culver City

Travelled with family
Liked: Cleanliness, staff & service
The bathroom in our room was terribly small and dated. The view from our room was literally a helicopter landing pad. Not bad - just interesting. We went to the bar and the drinks were good. The lemon drop was in a tiny glass, tasty but tiny. The buffalo chicken tenders were absolutely gross. I asked to have them taken off the bill. You could tell they were previously frozen tenders already fried just with buffalo sauce on them. I took one bite and that was enough. The fries were doable. It's a nice place to hose a banquet. Many rooms to choose from. Charging stations in the lobby. They hold your id if you want to use a bell cart to take your luggage to your room. Staff was efficient and nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Donnell

Stayed 1 night in Mar 2025

10/10 Excellent

Alexis, la puente

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for my mom and she loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful!
Stayed 1 night in Mar 2025