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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Outdoor pool
BBQ/picnic Area
Lobby
Fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

View in a map
2025 Convention Center Way, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪3 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Penthouse, 2 Bedrooms, Non Smoking

Penthouse, 2 Bedrooms, Non Smoking

Penthouse, 2 Bedrooms, Non Smoking

  • 91 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Staff & service, amenities
The staff was awesome and the room was decent. Bathroom door and cabinet was broken, otherwise a fairly nice room. There were a lot of people hanging out in the parking lot and outside the rooms.
Stayed 1 night in Aug 2025

8/10 Good

Steven Wayne Littleton

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pillows weren’t the best, it’s a little outdated and the hot tub was broken which was something I was looking forward to. The staff was amazing each and every one of them were nice and helpful. The stay was nice though. The people who stay there often were also nice. I would stay again and just bring my own pillows lol
Stayed 6 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly friednly and accommodating. Granted my request for a late check out because of the convention we were ttending across the hotel (at the Ontarion Convention Center).
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruiqing

Stayed 2 nights in Jul 2025

2/10 Terrible

Anne, Los Angeles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bed, stains.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abby

Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
needs renovation
Stayed 4 nights in Jul 2025

2/10 Terrible

Kayla

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews, but that’s how bad this property was. DO NOT GO HERE, especially to stay for the bar exam as I did. It's already a stressful two days and the conditions were horrible. If i had not already spent so much money on my trip and the test, I would've left. For starters, I did early check in but waited two hours for my room to be ready. Then I get the room; when I approach my room there’s bags of trash and dirty blankets outside of it, presumably from the people who stayed in the room before me... I walk in and whoah, the place is not only outdated but extremely dusty, literal dust on the desk and side table. I then stepped in a giant brown puddle that my shoe stuck to on the carpet. Since it was so late in the day and with the staff already low on clean rooms, I decide to suck it up. It got worse, there were splatters of unknown substances on the headboard, mirror door for the cloest and in the kitchen. I took a shower to discover only one clean towel, the rest had little black hairs on them. Additionally, the shower also had multiple hairs and wouldn't drain properly. I ended up keeping my shoes on during my entire stay as the floors were disgusting .The next morning I found long black hairs tangled into the sheets (I don't have black hair) and blankets while making the bed, not to mention orange stains. It was truly one of the worst hotel experiences I've ever had. On top of all of that, parking was $17.00 a day.
Stayed 2 nights in Jul 2025

6/10 Okay

Adis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was dirty with hairs on towels, breakfast was also not very great
Stayed 7 nights in Jun 2025

6/10 Okay

Amy

Travelled with family, Travelled with group
Location was great, right across the convention center. Maintenance can be a little better i.e. broken cupboards, little mold in the cupboards. Maybe hire more housekeepers during major events, some rooms weren't ready by check-in time. There were 2 ladies at the front desk that were very nice and try to accommodate us as best as they can.
Stayed 2 nights in Jul 2025

8/10 Good

LIA

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Pratima

Stayed 7 nights in Jul 2025

4/10 Poor

Gwendolyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Subpar facility

The check in service was nice. The first room was infested with ants and door to downstairs bedroom had a broken window, as well as the chairs were pilling. The man can in with a fumigation bomb and some spray that was not ant spray because he was out of ant spray. We change rooms at 11pm. The second room had a big mouse hole in the wall. While getting ready to check out the large glue track was noticed behind the trash can under the kitchen sink. Had the trap been seen the night of stay, We would not have stayed in the room. This in the 4th room if Been in at this residence inn and all 4 rooms sink faucet in kitchen were in very poor condition. Water skirting out and was running all over the sink. I hate to complain but this facility is not being maintained very well! The beds are great and sleep well. The area is closer to me and I wish I could stay without issues.
Stayed 1 night in Jul 2025

2/10 Terrible

Arking

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Gokulakrishnan

Stayed 7 nights in Jun 2025

8/10 Good

Alfred

Travelled with family
Friendly staff

4/10 Poor

Shannon C

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Staff were awesome! Grounds were nasty.

PROS: Staff were attentive and very friendly. Location was a quick walk across the street from the convention center. CONS: Grounds were just gross. I stayed here with my dog and clearly everyone else did too, because there was dog crap EVERYWHERE. Dog area had garbage cans but no poop bags so that may be part of the problem, but there are grassy areas throughout the property and there were land mines everywhere. There was also bagged garbage everywhere, leading me to believe they either need more public garbage cans, more housekeeping staff, or probably both. Room was fine as far as size and amenities but all furniture was shabby, bed was uncomfortably hard, fridge was LOUD, a/c was LOUD, noise from outside was loud, and my bathroom fan/light (also loud) kept turning on and blinking all by itself. I want reiterate that all the staff were terrific but the management/ownership of this place should be ashamed of themselves for making such nice people work in such a garbage hotel. For reference - I normally camp or stay in Motel 6 with zero problems. I’m pretty easy to please. If I’m grossed out and bothered, it’s BAD.
Stayed 3 nights in Jul 2025

4/10 Poor

Ashutosh

Stayed 7 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Raquel Beatriz

Stayed 6 nights in Jul 2025