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Sheraton Ontario Airport Hotel

3.5 star property

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Photo gallery for Sheraton Ontario Airport Hotel

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Club Room, 1 King Bed | Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
429 N Vineyard Ave, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪7 min walk‬
  • Place, Regal Edwards Ontario Palace
    ‪15 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Outdoor pool

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Outdoor pool

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Outdoor pool

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Outdoor pool

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Ontario Airport Hotel

Hotel in Ontario with airport shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Ontario Airport Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Ontario Airport Hotel. During your stay, you're just a quick walk from Ontario Convention Center. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Sheraton Ontario Airport Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Ontario Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Ontario hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Sheraton Ontario Airport Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 3:00 AM to midnight at scheduled times
  • Free self parking on site
  • Secured, uncovered extended parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.99 to 19.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.99 to 19.99 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Ontario Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Sheraton
Sheraton Hotel Ontario Airport
Sheraton Ontario Airport
Sheraton Ontario Airport Hotel
Ontario Sheraton
Sheraton Ontario
Sheraton Ontario Hotel Ontario
Sheraton Ontario Airport Hotel Hotel
Sheraton Ontario Airport Hotel Ontario
Sheraton Ontario Airport Hotel Hotel Ontario

Sheraton Ontario Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leilani

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this location for the park and fly ......but enjoyed our stay so much that we booked a room for our return trip to just relax before heading home....the rooms are comfortable fitted with nice linens ....the Sheraton is quiet....its very welcoming....the staff overall is welcoming...its a stay you enjoy...
Stayed 1 night in Sep 2025

10/10 Excellent

Cheree

Very friendly staff. Good food, clean, quiet and comfortable… would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nope
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend this

Even the one star I gave is too much the facility for a Sheraton was absolutely atrocious and hygienic old rude staff noisy loud air conditioner I don’t know what else to say. We were stuck for two nights because of the holiday weekend and no other nearby location had availability.
Stayed 2 nights in Aug 2025

8/10 Good

raziuddin

Liked: Cleanliness, staff & service, property conditions & facilities
good customer service
Stayed 1 night in Aug 2025

2/10 Terrible

Geraldine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Antoine

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

6/10 Okay

Aaron

Liked: Cleanliness
Front desk was not very accommodating to a few small ask. One was a 30 min late exit, they wanted tk charge me. But they were friendly. Only was there for one day.
Stayed 1 night in Aug 2025

6/10 Okay

La Tanya Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My water did not good hot and that's important they moved me after they had the facility check it out. I enjoyed my stay the grill-cafe was very reasonable for a hotel experience
Stayed 2 nights in Aug 2025

6/10 Okay

Chandra

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff did not clean the room well..
Stayed 7 nights in Aug 2025

10/10 Excellent

adam

Stayed 3 nights in Aug 2025

10/10 Excellent

Abrar

Stayed 2 nights in Jul 2025

10/10 Excellent

Briseatha Abigail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Somaiah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Morning staff was terrible and breakfast service not good. I paid for the breakfast and was not honored and I showed the paid receipt. I called Expedia to correct it to honor. I had terrible experience dealing with the staff at breakfast management. I gave them the breakfast coupon (after talking to Expedia) staff and they were asking me to fill out the form not offering a seat. Very rude and bad service. I left the place not eating and went to front desk asking for manager phone number and she refused to get to the manager and his contact number. I did ask her that I paid through Expedia for the room and breakfast, how come I couldn’t get the breakfast and not the room. She refused to call Expedia. I have recorded the conversation. I would not suggest to go to this place unless things are corrected.
Stayed 1 night in Jul 2025

8/10 Good

Khader

Stayed 1 night in Jul 2025

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, staff & service
I like amenities in the gym. I like the complimentary ⭐️bucks coffee and pastries. I like the free airport shuttle which was quick. I did not like our original room, there. was no water pressure to the shower, we requested a transfer to another room. One of our window has condensation within the double pane glass. The magnetic keycard door lock is old and we got locked-out bec the battery died. I think Sheraton Marriot could have refurbished this ageing building.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vivek, Naperville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and close to the Ontario Convention Center. Lots of dining options nearby
Stayed 3 nights in Jul 2025