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Sheraton Universal Hotel

4.0 star property

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Photo gallery for Sheraton Universal Hotel

43-inch LCD TV with cable channels, TV
Lobby sitting area
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Poolside views, open selected days
Premium Room, 2 Queen Beds, Non Smoking, Lanai

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(209 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(108 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(215 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(353 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(152 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Los Angeles/Universal City

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,557 reviews
The price is €212
includes taxes & fees
22 Sept - 23 Sept
Hilton Los Angeles/Universal City

About this property

Sheraton Universal Hotel

Hotel with an outdoor pool, a quick walk to Universal Studios Hollywood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the breakfast at Sheraton Universal Hotel. During your stay, you're just a quick walk from Universal Studios Hollywood. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The California's
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Just a 1-minute drive from Universal Studios Hollywood and 5 minutes from Capitol Records Tower
  • Pets welcome for a fee (restrictions apply)
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
The California's - This restaurant specializes in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar - This poolside bar specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
In the Mix Lobby Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2430 out of 3911 reviews
Rating 8 - Good. 750 out of 3911 reviews
Rating 6 - Okay. 378 out of 3911 reviews
Rating 4 - Poor. 186 out of 3911 reviews
Rating 2 - Terrible. 167 out of 3911 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Briana

Liked: Property conditions & facilities
Great to stay live the view
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine, San Clemente

Stayed 1 night in Feb 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Donovan

Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
front desk is very rude, suite room is very disgusting. front desk manager is rude as well.
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Liked: Amenities
Stayed 3 nights in May 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar, very modern hotel
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Saideh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in May 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet supervisor was our first interaction with the staff. He set the tone for the rest of the staff. He was very kind and knowledgeable. We loved our room and will definitely be back.
Stayed 1 night in May 2025

6/10 Okay

Claudia

Travelled with partner
Feels like we were given whatever room they don’t give their ‘real’ guests. At the end of the hall, lower level. Looking at….nothing!!! Not even a nice garden….seriously the back lane. The clerk shouldn’t have talked it up so much ‘poop deck’ did not mean looking at the pool. Terrible. For the price. Very disappointed. The room was small. The tiles looked dirty…the tiles are juts older and stained. No one helped us with our bags…a total disappoint after a very LONG travel day!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel, Isle of Man

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel very close to universal
Stayed 1 night in May 2025

10/10 Excellent

yolanda s

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ex cellent
Stayed 1 night in Jun 2025

10/10 Excellent

Brianne

Travelled with family
Liked: Cleanliness
It was great
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Stayed 1 night in May 2025

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose the property based on its location to Universal Studios by the end of the trip we could get back-and-forth in little to no time.
Stayed 2 nights in May 2025

6/10 Okay

Terri

Stayed 2 nights in Apr 2025

10/10 Excellent

Mikael

Travelled with partner
Liked: Cleanliness
The staff was supper friendly, valet took care of me! Only thing I would say is the rooms got a couple broken cabinets but that didn’t affect me whats so ever. I had a good stay here very easy to walk to universal
Stayed 1 night in May 2025

10/10 Excellent

roberto

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable beds.
Stayed 2 nights in May 2025

6/10 Okay

Hazel

Travelled with family and small children
Room was average but staff were really nice and it’s a great location for universal
Stayed 5 nights in May 2025

10/10 Excellent

kyuawool

Stayed 2 nights in May 2025