Easy, quick check in, the night person was friendly. The AC was on when i got in the room at nearly midnight therefore the room was very cold. However, the heater didn't seem to be working, the system only let out child air so I just turned it off but my room was cold and I was too tired to get anyone to come fix it. Otherwise the room was fine, the beds are double beds, 2 adults fit snugly in that bed.