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Hacienda Encantada Resort & Residences

4.5 star property
VIP Access

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Photo gallery for Hacienda Encantada Resort & Residences

3 outdoor pools, free pool cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
3 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), hot tub, body treatments, aromatherapy
Chapel

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub

Explore the area

View in a map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
  • Place, Cabo del Sol Golf
    ‪9 min walk‬
  • Place, Santa Maria Beach
    ‪11 min drive‬
  • Place, Medano Beach
    ‪11 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One Bedroom Master Suite

Executive Room | View from room

One Bedroom Master Suite

  • 133 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

8.8 out of 10
Excellent
(11 reviews)
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Encanto Studio

Encanto Studio

Encanto Studio

  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside | Living area

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 220 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View | Terrace/patio

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

  • 290 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Premium Suite, 2 Bedrooms, 2 Bathrooms

Premium Suite, 2 Bedrooms, 2 Bathrooms | Terrace/patio

Premium Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 149 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

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About this property

Hacienda Encantada Resort & Residences

Waterfront hotel with 5 restaurants and 3 outdoor pools
Catch some rays at the nearby beach or spend the day relaxing at Hacienda Encantada Resort & Residences's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hacienda Encantada Resort & Residences offers 222 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch plasma televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, and hair dryers. This Cabo San Lucas hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a complimentary water park are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hacienda Encantada Resort & Residences. During your stay, you're just a quick walk from Islands and Protected Areas of the Gulf of California. Free WiFi in public areas, free valet parking, and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • For dining with ocean views, stop by Las Marias Restaurant, one of the property's 5 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, body scrubs, or massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 3-minute drive from Cabo del Sol Golf and 15 minutes from Luxury Avenue
  • Airport, casino, and local-area shuttle service available for a fee
Some rates at Hacienda Encantada Resort & Residences are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hacienda Encantada Resort & Residences you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 4.5-star Cabo San Lucas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Tennis
Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 3 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • La Pergola Restaurant
  • La Trajinera Restaurant
  • Las Marias Restaurant
  • Los Riscos Mesquite Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch plasma TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hacienda Encantada Resort & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 270.0 per night.
  • Cribs (infant beds) are available for USD 270.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 85.00 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 270.0 per night
  • Rollaway bed fee: USD 270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hacienda Encantada Resort & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Encantada
Hacienda Encantada Cabo San Lucas
Hacienda Encantada Resort
Hacienda Encantada Resort Cabo San Lucas
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
Hacienda Encantada Resort Residences
Hacienda Encantada Resort
Hacienda Encantada Resort Residences
Hacienda Encantada Resort & Residences Hotel
Hacienda Encantada Resort & Residences Cabo San Lucas
Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
Hacienda Encantada Resort A La Carte All Inclusive Optional

Hacienda Encantada Resort & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

melissa michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and the service was top notch. We had such a great time here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Venio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Views

The service and views were immaculate Trinidad even remembered my name the next day. My room was relatively clean minus the walls having scuff marks. This was my third resort on this trip and my favorite.
Stayed 2 nights in Jul 2025

8/10 Good

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hacienda Encantada and we had a great experience, we will definitely be going back!
Beautiful views from the hammock area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a lot of activities for adults and kids. The kid pool is amazing, I will add adult chairs and lounges in the kids area because moms would love you have their kids runing while they rest. Property is super well staffed, the food is ok and the location is amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views and staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Shaela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hacienda Encantada. The property is really beautiful, and we were in a building that was centrally located to everything and had ocean views. Our room was a one bedroom suite which was really spacious with a kitchen, large patio with a grill and two bathrooms. It felt upscale and allowed us to feel comfortable. The food at the resort is also great with many options including a nice breakfast buffet, casual options and fine dining for dinner. We also had access to the rooftop pool and services at the Vista Encantada resort. We also took advantage of the free shuttle to and from the marina. During the July 4th holiday, the hotel held a nice celebration with a bbq, live music and fireworks. The hotel staff, especially Manny, also helped us after we traveled back home and realized our daughter left two precious keepsakes behind. He located the items and helped arrange shipping.
Stayed 5 nights in Jun 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Felt very safe there. If we took the shuttle outside the property they would keep count of how many of us wre leaving. Upon return they would double check who was coming in.
Stayed 5 nights in Jun 2025

6/10 Okay

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful.
Stayed 4 nights in Jun 2025

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful, our room and views were awesome, very clean, we plan on going back and staying there again at some point.
Stayed 4 nights in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this beautiful hotel!
Stayed 4 nights in Jun 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great location, close to downtown and the Marina.
Stayed 6 nights in Jun 2025

6/10 Okay

Babak, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very pretty resort , they are short staff , every request take a long time to get response
Stayed 4 nights in Jun 2025

2/10 Terrible

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El hotel es bonito. Pero sientes que te quieren sacar cada centavo posible y eso es muy incómodo. No dejan entrar ubers a la propiedad y te obligan a usar sus taxis para salir. El Uber al aeropuerto cobraba $45 usd y el taxi $90 usd. Si quieres que te saquen de la propiedad, te cobran $15 usd por un km de trayecto. No lo recomendamos, ahórrense estas incomodidades, hay mejores hoteles más flexibles con sus políticas que no te arruinan tu estancia
Stayed 2 nights in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a good experience, love the staff. Manny at the bell area has been there 12 years and always a pleasure. David the front desk manager made sure we had the correct room and experience.
Stayed 7 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and well maintained.
Stayed 5 nights in May 2025

10/10 Excellent

Cherise

Stayed 7 nights in Mar 2025

10/10 Excellent

Liliana

Liked: Cleanliness
I
Stayed 2 nights in Apr 2025

10/10 Excellent

Sudipta

Stayed 4 nights in Apr 2025

10/10 Excellent

Gerald

Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Stayed 6 nights in Apr 2025

6/10 Okay

Emer Ni

Travelled with partner
Liked: Staff & service, amenities
This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.
Stayed 6 nights in Mar 2025